Education Qualifications
Associate's Degree Information Technology preferred
Work Experience
A minimum of 2 years' progressive experience in a related field required
Other Work Experience
1-2 years of hands-on experience with router/switch, wireless, voice, security, and SAN solutions
Travel Requirements
None
Knowledge, Skills, and Abilities
Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.Serves in a "player coach" role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.
Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.
Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
Ability to take instruction and independently execute on the directives.
Ability to read engineering drawings (network designs documents, rack elevations)
Knowledge of different testing hardware and software platforms
Knowledge of a broad range of network infrastructure cable @types and best practices.
Experience at working both independently and in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment.
Strong written and oral communication skills.
This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT's requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department. Licenses and Certifications CCNA - Cisco Certified Network Technician preferred Physical Demands
Sitting: Frequently
Standing: Constantly
Walking: Frequently
Stooping, kneeling, crouching: Frequently
Reaching 30" to 72": Constantly
Eye/hand coordination: Constantly
Lifting (up to 50lbs): Frequently
Lifting Overhead: Occasionally
Carrying: Frequently
Twisting/Turning: Frequently
Fine Motor Coordination (keying, labeling): Occasionally
Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
Fine Motor Coordination (pick & place small parts): Constantly
Gripping/Grasping: Frequently
Climb (more than 2 steps): Occasionally
Working Environment
Work near moving machinery: Constant
Fumes or airborne particles: Frequent
Toxic or caustic chemicals: Frequent
Risk of electrical shock: Frequent
Extremes: heat (non-weather): Occasional
Is this role an individual contributor or does it have direct reports?
Individual Contributor
Level of Autonomy
Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy.
Compensation/ Benefits
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $18.46-19.25 an hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.
