Property Field Adjuster (Massachusetts)

American Family Insurance - Corporate • Boston, MA • 1d ago

You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within the state of Massachusetts. You must be located within that metro area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use. Location: In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

Position Compensation Range:

$56,000.00 - $92,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

-Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.

-Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.

-Handles both 1st party and 3rd party claims under multiple policy @types and numerous endorsements.

-Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters. -Responds to customer inquiries, makes appropriate decisions and closes file as needed.

-Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.

-Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.

Specialized Knowledge & Skills Requirements

-Demonstrated experience providing customer-driven solutions, support, or service.

-Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.

-Demonstrated experience handling moderately complex claims, or other equivalent experience.

-Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.

-Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

-Valid driver's license required plus an acceptable driving record.

-Obtain state specific property casualty claims licensing as required.

Travel Requirements

-Up to 50%.

-Catastrophe duty up to 75% as applicable.

Physical Requirements

-Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.

-Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Adjusting or moving objects up to 50 pounds in all directions.

Additional preferred qualifications:

Familiarity and experience with Xactimate.

Additional Information

Offer to selected candidate will be made contingent on the results of applicable background checks

Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

Sponsorship will not be considered for this position unless specified in the posting

LI-Hybrid

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

LI-JA2

Similar Jobs

Air Conditioning Equipment Mechanic

Veterans Affairs, Veterans Health Administration • Bedford, MA • 1h ago

Manufacturing & Warehouse

Summary The Air Conditioning Equipment Mechanic is within the Facilities Management Service at the VA Bedford Healthcare System, located in Bedford, Massachusetts. This position is full-time at 40 hours per week. Respons...

1h ago

Go to Apply

Air Conditioning Equipment Mechanic

Veterans Affairs, Veterans Health Administration • Bedford, MA • 1h ago

Manufacturing & Warehouse

1h ago

Go to Apply

Forensic Mechanical Engineer, P.E.

EFI Global • Boston, MA • 2h ago

IT & Engineering

The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. IF YOU CARE, THERE'S A PLACE FOR YOU HERE EFI Global is a full-se...

2h ago

Go to Apply

Production Worker

WestRock • Wakefield, MA • 2h ago

Manufacturing & Warehouse

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts...

2h ago

Go to Apply

Retail Sales Specialist

Staples • Norwood, MA • 2h ago

Retail & Hospitality

Job Shift: Flex Hours Job Identification: 49097 Job Category: Retail Stores Job Schedule: Part time On-site Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-st...

2h ago

Go to Apply

Electrical Engineer

Actalent • Wilmington, MA • 2h ago

IT & Engineering

Job Title: Electrical EngineerJob Description We are seeking an experienced Electrical Engineer with over nine years of expertise in Mixed Signal electronics design. The ideal candidate will possess a Bachelor of Science...

2h ago

Go to Apply

Retail Merchandiser

Massachusetts Employer • Lynn, MA • 2h ago

Retail & Hospitality

Join the Imperial Team: Where Excellence Meets Partnership for Lynn / Rowley locations We are looking for self-motivated individuals with a sharp eye for detail and a passion for delivering exceptional results. Ideal can...

2h ago

Go to Apply

Staff Electrical Engineer

Evident Scientific • Waltham, MA • 2h ago

IT & Engineering

Staff Electrical Engineer Job ID #: 2087 Company: Evident Posting Date: Aug 12, 2025 Your tomorrow starts today. At Wabtec, we are in the business of realizing potential. Our employees are the architects of the future. G...

2h ago

Go to Apply

Senior Electrical Engineer

Actalent • Wilmington, MA • 2h ago

IT & Engineering

2h ago

Go to Apply

Electrical Design Engineer

Actalent • Wilmington, MA • 2h ago

IT & Engineering

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.