Sales Administrator provides support to the company's sales management, sales team and Technical Service through consistent coordination and execution of tasks and activities that intersect between sales support, customer service, and office administration.
Essential Functions:
Rebates
Track of various rebate information & Review annual rebate calculations
Review annual, quarterly and semi annual rebate calculations in EAS. Make sure the correct sales are noted, correct rebate % acquired and any open fees are deducted. For many customers, a second workbook is created to meet their individual requirements
Compliance
Policy allowance administration & processing for Concrete/Masonry & Cement. Submit into EAS for approvals/processing
Provide documentation to auditors to show Sarbanes Oxley compliance
Customer Functions
All customer service requests to update customer master records
Serve as information liaison between Sales and Customer Service
Draft sales contracts/rebate programs
Customer service requests to find customer numbers in SAP
Pricing
Monitor monthly price targets and gather appropriate approvals for prices that don't meet targets
Coordinate and communicate price increases and maintain pricing database
Coordinate annual price increases, and any unforeseen increases and/or service fees
Cement Price increases quarterly
Invoicing/Billing
Audit billing transactions and provide assistance with internal audits
Assist with PO generation and invoicing
Process service fee credits due to invalid fees or customer already short paid
Coordinate waste removals
Setting up accounts/adding pricing/liaison between the two groups
Coordinate and generate all credit and debit memos for region
A/P Support
Ordering
Handle inquiries on sales orders from Sales Reps/Managers
Monitor orders on block for service fees, and determine whether fee is warranted or not. Respond daily with list of resolutions
Support our sales team inquiries regarding orders, pricing, computer questions, how-to, etc.
Administrative/Reporting
Enter and maintain all pricing in SAP
Monthly sales reports by territory/district & ad-hoc reports
Support sales management with other tasks
Admixtures Inc. commission payment calculation
Set up conference calls and/or webinars for region
Add new sales reps to Pronto
Coordinate conversion bonuses and enter in EAS for payments
Complete Executive Summary worksheets on our customers
Complete the gross margin analysis worksheet
Other
Aid with on-boarding and off-boarding of employees
Support Ductilcrete and Verifi businesses with customer set up, pricing set up and changes, etc.
Required Qualifications:
High School Diploma or equivalent
3 + Years of Experience in Customer Service, Sales Office or Similar
Proficient in MS Excel, Word & PowerPoint
Adept at Creating Reports
Excellent Customer Service & Communication Skills
Able to actively listen and articulate effectively
Experience with SAP
Preferred Qualifications:
Associates Degree
Experience in a Business Warehouse
Traits of the Successful Candidate:
Know and understand the quality and safety policies
Complete all quality and safety training required for the specific position
Follow all quality and safety rules and procedures and remind others
Commit to addressing and reporting any unsafe condition or quality issue immediately
Be empowered and speak up when unsafe behaviors are observed or quality issues arise and to not place blame while investigating these issues
Adhere to the principles of data integrity
Chryso and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy.
We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state's Pay Transparency laws to the SGNA HR Compliance team at SGNAHRCompliance@saint-gobain.com .
Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $65,000 to $80,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8 % of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $70,200 to $86,400. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
Employees have the flexibility to choose the benefits that best fit their individual needs.
Health and Wellbeing - Supporting your wellbeing, to thrive in life and work.
Medical, Prescription Drug, Vision, and Dental Insurance
Healthcare Saving Account and Flexible Spending Account options
LiveWell Wellness Program
Employee Assistance Program (EAP)
Paid Time Off and Paid Parental Leave [WASHINGTON STATE ONLY: Must include specific number of days or hours of PTO, vacation and holidays the candidate should expect to receive in a calendar year (ex: (15 days PTO per year, 10 paid holidays per year)]
Retirement and Protection - Helping to make the future life you want a reality.
401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
Company-provided Life Insurance, AD&D, Short-Term Disability
Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
Accident Insurance
Additional Benefits - Helping shape the experience and impact you want
Commuter Benefits
Group Legal
Identity Theft Protection
Auto and Home Insurance
Pet Insurance and Discounts
Back-up Child and Elder Care
PerkSpot Employee Discount Program
Volunteer Day
