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Remote Customer Service Representative

TEKsystems • New Orleans, LA • 17h ago

TEKsystems is looking for qualified candidates for an exciting entry level REMOTE Customer Service Representative

opportunity with a reputable health insurance institution!

Job Description:

Responsible for delivering the highest level of customer service

Taking inbound calls from customers and members

Assist with account management tasks such as password resets, account creation, uploading documents

Verify eligibility for insurance coverages and review healthcare options

Administrative duties as assigned

Skills and Qualifications:

Problem solver: ability to find creative solutions to any and all inquiries and concerns in a timely manner

Quick learner: ability become an expert regarding knowledge on company products, services, and offerings

Adaptable: ability to be flexible through operational changes/program updates

Good communicator: ability to provide well-rounded responses to questions, ability to elaborate on their understanding of policies and procedures, and ability to display professionalism and respect while doing so

Must be able to provide reliable high speed internet (35mbps download speed or better)

1-3 Years Remote Call Center or Relevant Customer Service Experience

Schedule: Monday - Friday shifts between 7:45am - 8:15pm EST

If Interested, please apply with your most updated resume!

Pay and Benefits

The pay range for this position is $15.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 25, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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