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Risk Management Coordinator

Trinity Health • Pontiac, MI • 2d ago

Employment Type:

Full time

Shift:

Description:

POSITION PURPOSE

The Risk Management Coordinator supports the development, education, sustainment of application and accountability of Risk Management program. Woks in collaboration with leadership staff to promote an environment focused on safety. The Risk Management Coordinator reports to Risk Management Leadership and has frequent contact with all levels of management and department heads.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Coordinates and administers systems for risk identification, investigation and reduction.

Participates in the implementation and administration of Trinity's TogetherSafe initiatives, including high reliability and zero harm.

Assists in the development of clinical and non-clinical policies and procedures with risk management implications.

Works toward the resolution of risk management problems through participation on hospital committees, and discussion with management and staff

Manages the electronic incident reporting system, including reviewing and identifying events that need additional follow up, while assuring appropriate documentation and data accuracy by managers.

Trains new file managers in facilitating event reports.

Utilizes electronic incident reporting data to recommend, support and implement risk reduction activities.

Works collaboratively with appropriate management and staff to respond to and review serious safety events through root cause analysis and other methodologies. Follows up with departments regarding implementation and maintenance of action plans

Maintains appropriate risk management statistics and files, ensuring confidentiality of and controlled access to such information

Provides assistance and leadership to departments in complying with risk management standards. Conducts and facilitates educations programs related to risk issues for hospital and medical staff

Assists with the management of professional and general liability claims, working with defense attorneys and claims managers to gather information and documents, while connecting with potential witnesses.

Assists in preparing commercial insurance applications and provides information to Insurance and Risk Management Services at system office for insurance programs for the ministry

Ensures identification of risk management issues in professional liability claims and follow up to address and report as required to system office.

Assists Patient Relations in review and follow up of patient complaints as related to abuse and neglect allegations and other clinical/risk issues.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

Education

Bachelor's degree. Healthcare related field is preferred.

Experience

Two + years work experience in healthcare risk management, performance or quality improvement.

Certification

Certified Professional in Healthcare Risk Management (CPHRM), preferred.

REQUIRED SKILLS AND ABILITIES

Ability to review, understand and analyze a medical record as it relates to reported events

Excellent oral and written communication skills

Strong attention to detail with critical thinking and problem-solving skills

Ability to gain trust and move forward with difficult and complex decision-making process

Strong computer literacy.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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