Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
About the role
Looking for an Account Reconciliation Specialist to join our team at Trustmark.
Reconciles suspense and ledger file accounts between CBS and Finance.
Key Accountabilities
Reconciliation
Prepares monthly invoices and reporting for Carrier Fees.
Leads complex account reconciliations and perform high-level analysis of financial transactions to ensure accuracy.
Prepares and organizes detailed audit documentation and schedules.
Oversees the execution of Internal Controls over Financial Reporting (ICFR), including control testing, documentation, and remediation efforts.
Supports month-end close processes, ensuring timely journal voucher entries and reconciliation accuracy.
Enters journal vouchers accurately into the accounting system, ensuring proper documentation, coding, and authorization.
Conducts research and resolution of premium billing discrepancies, misapplied payments, and unreconciled items across systems.
Manages ACH and suspense account reconciliations, ensuring prompt identification and resolution of variances and missing transactions.
Partners with Finance and operational teams to address complex billing issues, clarify accounting treatment, and ensure financial alignment.
Assists with development of recurring reports and dashboards to highlight reconciliation metrics, risk exposures, and process bottlenecks. Deliver monthly reports to management.
Drives continuous improvement initiatives to optimize billing, reconciliation, and reporting processes through automation, standardization, and system enhancements.
Reconciles premiums transferred between systems and assists in the creation and improvement of reconciliation processes.
Workflow
Researches, prepares, and completes internal department lockbox transfers.
Researches forgiven premium requests to ensure accurate processing and communicating next steps.
Other duties as needed/assigned.
Minimum Requirements:
High school diploma or GED.
2+ years' experience in financial reconciliation, journal vouchers, and billing operations in a corporate environment.
Proven experience with billing processes and accounts receivable management.
Proficiency in account reconciliation and discrepancy resolution.
Proven experience in financial reconciliation, journal vouchers, and billing operations in a corporate environment.
Excellent business communication skills (verbal and written).
Advanced Microsoft Excel skills, including formulas, pivot tables, and VLOOKUP.
Strong attention to detail and accuracy.
Excellent problem-solving, communication, and cross-functional collaboration skills.
Preferred:
Bachelor Degree in Finance or Accounting.
2+ years billing payroll deduction experience.
The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$24.38 - $35.23 per hour
The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.
Brand: Trustmark
In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.
Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.? We are an equal opportunity employer, including disability and protected veteran status.
Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives.
At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
