Sr UX Designer, WW Ops Finance S&A

Amazon • Bellevue, WA • 6h ago

Description

Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer-obsessed design processes to create innovative tools? If so, the WW Ops Finance Standardization & Automation team is looking for a customer focused, thoughtful and passionate Sr. UX Designer to help reimagine experiences for Operations Finance.

Key job responsibilities

As a Sr. UX Designer, you'll be involved in all aspects of product development - from initial brainstorming sessions to define and design Ops finance experiences, to working closely with product management, user research, engineering, and company leaders to tackle some of our most difficult Ops finance challenges. You will work in a fast-paced and innovative setting, where ideas evolve and concepts turn into real solutions quickly.

As a responsive and trust-building leader in this space, you must be able to handle ambiguity, program complexity, and changes in emerging technologies, ensuring design-led programs drive meaningful change.

Own the end-to-end design of delightful customer experiences for multiple products.

Define, contribute, and maintain user-centric design processes that include market analysis, customer feedback, user interviews, usability testing, and UX metrics analysis.

Provide UX research and design artifacts, including user personas, user journey maps, IA diagrams, flow diagrams, low-fi wireframes, hi-fi mockups, and interactive proto@types.

Partner with the product teams to represent customer needs in the requirements development process.

Present and defend design work to product owners, development teams, product teams, executives, and other product stakeholders for review and feedback.

A day in the life

You will work with product, engineering stakeholders and customers closely on a day-to-day basis and collaborate with other UX designers on connecting individual features to a holistic experience. You will share design work regularly for design team peer review, stakeholder review, and leadership.

About the team

S&A's mission is to be the bridge between value added short-term and long-term solutions with a vision to optimize, standardize, and automate reporting and tools for WW Ops Finance customers. The team drives standardization across Operations Finance and works to automate through product development and onboarding, customer engagement and continuous improvement.

Basic Qualifications

8+ years of design experience

Have an available online portfolio

Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

Experience applying scrum to visual or UX design processes

Experience defining and maintaining design patterns and UX standards

Preferred Qualifications

Experience with UX design of complex workflows

Experience working with stakeholders to plan and execute programs that are strategic in nature

Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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