Inside Sales Representative

Material Handling Systems • Norton Shores, MI • 2d ago

FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services. At FORTNA, we believe in fostering a workplace that isn't just a job but a movement - a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. Summary: We're looking for a dynamic Inside Sales Representative to drive growth in our aftermarket services - including parts, audits, support contracts, rebuilds, and maintenance services. You'll play a key role in engaging existing customers, uncovering their unique needs, and expanding our footprint within their operations. Collaborating closely with regional sales teams and our trusted distributor network, your goal is to build meaningful relationships that translate into sustainable revenue and client trust. Key Responsibilities: Develop strong partnerships with regional sales teams to align and execute aftermarket sales strategies Build trust and deliver value to existing customers and distributor networks through consistent, solution-oriented communication Prospect and qualify leads by engaging with maintenance-level personnel and uncovering unique aftermarket needs Achieve or exceed order intake and margin targets through effective selling and consultative guidance Serve as a technical resource for customers and distributor sales teams, offering training and product insights Monitor industry and competitor trends, pricing, and marketing strategies to keep Fortna Systems, Inc ahead of the curve Qualifications: Bachelor's degree in Business, Engineering, or a related field (preferred but not required) Experience in sales or customer service; B2B or industrial sales is a strong plus Familiarity with material handling systems or industrial automation is an advantage Exceptional communication skills-both verbal and written-with a consultative approach Detail-oriented with strong organizational and follow-up skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with AutoCAD and ERP/CRM systems like Microsoft Navision, LN/Infor, or IQMS Willingness to travel up to 15% to meet customers and attend team events The base salary range for this role is $43,600 to $65,300. This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance. This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor. It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed,

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