Counter Sales

Insight Global • Escondido, CA • 1d ago

Job Description

Insight Globals client, an appliance store, is seeking a Counter Sales Represntative to join their team! The ideal candidate has excellent customer service skills and is a reliable salesperson, focused on internal sales. This position requires the ability to work with customers in person, assist with phone sales as needed, work with a computer/point of sale system, and partner with warehouse staff as well as other sales floor duties as needed. The Counter Sales Representative will work onsite primarily in Escondido, CA and will float to El Cajon, CA store location as needed. This is a 6 month contract to hire, working 40 hours per week and overtime eligle.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet and answer customer questions or concerns promptly & resolve with courtesy & tact

Process sales, returns and warranties, including payments, using computer/point of sale system

Perform research on parts in computer/point of sale system

Coordinate with warehouse staff or pull parts in warehouse

Track in-coming sales orders to ensure they are complete & call customers when ready for pick-up

Providing excellent customer service, answering questions, and handling complaints from clients

Rotate and cover for secondary location (El Cajon, CA) as needed

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

1+ years experience in customer facing retail sales for appliances, hardware, home improvement, or parts

Strong communication, teamwork & customer service skills

Basic technical aptitude with ability to interpret model numbers and part specifications, and operate point of sale system

High school diploma or GED equivalent null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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