Breakfast Server - Hilton - Harrisburg, PA

Hotel Equities • Harrisburg, PA • 6d ago

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Server for the Hilton in Harrisburg, PA.

POSITION SUMMARY:

SERVICE OF FOOD AND/OR BEVERAGE TO INCLUDE THE ORDER TAKING, AND DELIVERY OF ANY FOOD AND/OR BEVERAGE ITEMS IN ACCORDANCE TO HILTON BRAND STANDARDS AND AAA STANDARDS. THIS TASK IS TO BE HANDLED IN A FRIENDLY, COURTEOUS, HELPFUL, TIMELY AND PROFESSIONAL MANNER RESULTING IN A VERY HIGH LEVEL OF GUEST SATISFACTION.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

15% - CHECK STATION BEFORE, DURING AND AFTER SHIFT FOR PROPER SET-UP AND CLEANLINESS.

15% - GREET THE GUESTS IN A FRIENDLY AND COURTEOUS MANNER AND EXPLAIN ANY SPECIALS AND/OR RESTAURANT PROMOTIONS FOR GUEST AWARENESS.

10% - RECORD THE DETAILS OF THE ORDER FROM THE GUESTS, REPEATING THE ORDER TO THE GUEST TO CHECK FOR ACCURACY.

10% - INPUT THE ORDER INTO THE POINT-OF-SALE COMPUTER TO INFORM THE KITCHEN OF THE PARTICULARS IN THE ORDER BEING PLACED.

15% - WHEN COMPLETE, RETRIEVE ORDER FROM KITCHEN, CONFIRM ITS ACCURACY, LIFT AND DELIVER TO GUEST ALONG WITH APPROPRIATE CONDIMENTS. ABIDE BY ALL STATE, FEDERAL AND CORPORATE LIQUOR REGULATIONS PERTAINING TO SERVING ALCOHOLIC BEVERAGES TO MINORS AND INTOXICATED GUESTS.

10% - REPLENISH BEVERAGES AS NECESSARY AND CHECK WITH GUESTS FOR OVERALL SATISFACTION.

10% - MARKET AND SERVE UPON REQUEST ANY DESSERT ITEMS OR SPECIALTY COFFEES.

ASCERTAIN GUEST SATISFACTION AND PRESENT CHECK. PROCESS CHECK PER HOTEL PROCEDURES.

OTHER DUTIES

PERFORM ANY GENERAL CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED BY SUPERVISOR TO ADHERE TO HEALTH STANDARDS.

SUPPLEMENT THE BUS HELP IN CLEARING AND RESETTING THE TABLES.

PERFORM ALL ASSIGNED SIDE WORK TO INCLUDE REPLENISHING CONDIMENTS AND RESTOCKING SIDE STANDS.

PERFORM OTHER DUTIES AS REQUESTED, SUCH AS ANSWERING TELEPHONES AND TAKING ROOM SERVICE ORDERS, HANDLE SPECIAL GUEST REQUESTS, AND GREET AND SEAT GUESTS ACCORDING TO HILTON GUIDELINES.

BE THE PERSON DIRECTLY RESPONSIBLE FOR DELIVERY OF SERVICE TO GUESTS AFTER SEATING. WARMLY WELCOME GUESTS WITHIN 30 SECONDS - 1 MINUTE AFTER SEATING. TAKE, PLACE, DELIVER AND SERVE FOOD & BEVERAGE ORDERS. ENSURE QUALITY OF INGREDIENTS, PREPARATION, PRESENTATION AND CORRECT TEMPERATURE OF FOOD SERVED TO GUESTS. ENSURE TIME STANDARDS ARE MET. EMPLOY APPROPRIATE SELLING SKILLS IN SUGGESTIONS OF FOOD & BEVERAGE. DEMONSTRATE AN ATTITUDE OF FRIENDLY HOSPITALITY IN EVERY ASPECT.

ATTEND REQUIRED MEETINGS.

ASSIMILATE INTO THE HILTON FAMILY PRIDE/CARE CULTURE THROUGH UNDERSTANDING, SUPPORTING AND PARTICIPATING IN ALL ELEMENTS OF PRIDE/CARE. DEMONSTRATE WORKING KNOWLEDGE OF THE SERVICE STANDARDS. REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION. DUE TO THE CYCLICAL NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.

ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).

THE HOSPITALITY BUSINESS FUNCTIONS SEVEN DAYS A WEEK, TWENTY-FOUR HOURS A DAY. IN ADDITION, THIS IS A HOSPITALITY BUSINESS AND A HOSPITABLE SERVICE ATMOSPHERE MUST BE PROJECTED AT ALL TIMES.

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES:

MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATION, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE.

KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, SERVICEWARE AND MENU ITEMS.

ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE SUFFICIENT TO UNDERSTAND MENUS, SPECIAL PROMOTIONS, RECORD ORDERS, AND COMMUNICATE WITH GUESTS TO EXPLAIN AND RECORD ORDERS.

ABILITY TO REMEMBER, RECITE AND PROMOTE THE VARIETY OF MENU ITEMS.

ABILITY TO TRANSPORT LARGE TRAYS WEIGHING UP TO 40 LBS. THROUGH A CROWDED ROOM ON A CONTINUOUS BASIS THROUGHOUT SHIFT.

ABILITY TO OPERATE BEVERAGE AND TOAST EQUIPMENT.

ABILITY TO OPERATE A KEYBOARD AND LEARN POINT OF SALE PROCEDURES TO PRE-CHECK ORDER AND CLOSE OUT THE CHECK.

DESIRED SOFTWARE PROFICIENCIES: NONE

SUPERVISORY RESPONSIBILITIES: NONE

EDUCATION / EXPERIENCE:

HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.

PREFER SIX (6) MONTHS TO ONE-YEAR PREVIOUS SERVING EXPERIENCE. PRIOR HOSPITALITY EXPERIENCE PREFERRED.

MUST OBTAIN ANY GOVERNMENT REQUIRED LICENSES OR CERTIFICATES. SERVSAFE IS A PLUS OR TRAINING RELATED TO HACCP.

RAMP CERTIFICATION WITHIN 30 DAYS OF HIRE.

PHYSICAL REQUIREMENTS

THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS;

CONSTANT - 6-8 HOURS

PHYSICAL ACTIVITY FREQUENCY

SITTING RARE

WALKING, CLIMBING STAIRS CONSTANT

CROUCHING/BENDING/STOOPING OCCASIONAL

REACHING CONSTANT

GRASPING CONSTANT

PUSHING/PULLING OCCASIONAL

NEAR VISION CONSTANT

FAR VISION CONSTANT

HEARING CONSTANT

TALKING CONSTANT

SMELL CONSTANT

LIFTING/CARRYING (# LBS) FREQUENT - 10-40 LBS.

TRAVEL RARE

Amazing Benefits At A Glance:

Team Driven and Values Based Culture

Same-day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k) with company match

Employee assistance program

Employee discount

Flexible schedule

Referral program

Similar Jobs

Medical Assistant - CCP Hummelstown

UPMC • Hummelstown, PA • 40min ago

Hospital & Medical

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Part-Time Medical Assistant to support the office in Hummelstown. Weekend and evening availability required to...

40min ago

Go to Apply

Retail Account Manager

CBRE • Harrisburg, PA • 1h ago

Retail & Hospitality

Retail Account Manager Job ID 232968 Posted 14-Aug-2025 Service line GWS Segment Role @type Full-time Areas of Interest Customer Service, Facilities Management Location(s) Remote - US - Remote - US - United States of Ame...

1h ago

Go to Apply

Registered Nurse

DaVita • Camp Hill, PA • 2h ago

Hospital & Medical

Reference #: R0417721 Posting Date08/11/2025 503 N 21st StC/O Holy Spirit Hospital, Dialysis Unit Rm 640,Camp Hill,Pennsylvania,17011-2204,United States of America DaVita is seeking a Registered Nurse who is looking to g...

2h ago

Go to Apply

Software Engineer

SHI • Harrisburg, PA • 2h ago

IT & Engineering

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and servi...

2h ago

Go to Apply

ELECTRONIC INTEGRATED SYSTEMS MECHANIC

Air National Guard Units • Middletown, PA • 3h ago

Manufacturing & Warehouse

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a ELECTRONIC INTEGRATED SYSTEMS MECHANIC, Position Description Number D2325000 and is part of the PA 193rd Special...

3h ago

Go to Apply

ELECTRONIC INTEGRATED SYSTEMS MECHANIC

Air National Guard Units • Middletown, PA • 3h ago

Manufacturing & Warehouse

3h ago

Go to Apply

Sr. Enterprise Data Analyst

Under Armour, Inc. • Harrisburg, PA • 7h ago

IT & Engineering

Sr. Enterprise Data Analyst Sr. Enterprise Data Analyst Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, F...

7h ago

Go to Apply

Sales Development Rep

Camping World • Harrisburg, PA • 15h ago

Sales & Marketing

As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to dr...

15h ago

Go to Apply

(USA) Personal Shopper - Sam's

Walmart • Harrisburg, PA • 17h ago

Position Summary... What you'll do... Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit a...

17h ago

Go to Apply

Account Executive

Brink's • Harrisburg, PA • 18h ago

Sales & Marketing

About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, go...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.