PQR Inside Sales Engineer

National Power, LLC • Raleigh, NC • 1d ago

Summary:

National Power is actively seeking an Inside Sales Engineer (ISE) for our Power Quality division. Reporting to the Vice President of Power Systems, you will be a vital member of the sales team supporting Outside Sales/Account Managers and customers with their UPS needs.

In this role, you will provide technical assistance, including configuration and quoting of UPS and related equipment and services for mission-critical applications. You will work in close coordination with the broader sales team to ensure excellent customer support.

This early-career position offers potential advancement to more senior sales roles.

Essential Duties & Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned.

Manage to incoming calls and emails from technically knowledgeable customers regarding formal and informal inquiries about UPS solutions

Collaborate with Outside Sales/Account Managers and Order Management specialists to provide superior continuity of support and service

Provide technical expertise on products and services for data center and mission-critical power applications, primarily uninterruptible power supplies (UPS)

Be an expert on major OEM UPS products

Review project inquiries and create sales quotes using Business Central (BC), Eaton Bid Manager, and other internal or vendor-supplied tools

Manage workflow, opportunities, and activity documentation in our ERP system, D365 CRM in conjunction with Account Managers

Assist with UPS system and battery charging to maintain physical inventory integrity in the Raleigh, NC warehouse

Support inventory management and operational tasks as needed

Coordinate non-concurrent service sales lead distribution processes

Education/Experience/Skills :

BS or AAS degree in electrical engineering technology or equivalent work experience

Five or more years of technical/applications engineering experience in the electrical equipment industry (power quality, generation, or distribution), with a strong preference for UPS experience

An understanding of various UPS applications and OEM product lines

Hands-on experience with electrical systems, particularly UPS or other power quality equipment

Strong customer focus with customer-facing experience required

Solid English communication skills

Proficiency in Microsoft Office Suite applications, particularly Excel and Word

Strong organizational and communication abilities

Ability to read and interpret technical specifications and electrical one-line drawings to create solution proposals

Compensation and Benefits:

We are a performance-based company and pay will ultimately reflect the employees' productivity and overall performance

Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)

Up to 9 paid company holidays

Paid sick time

Company-paid Life Insurance ($75,000)

Company-paid Short-term and Long-term Disability Insurance

Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.

401(k) retirement savings plan with company matching

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Physical Demands

Ability to sit for an extended time, up to 8 hours

Frequently required to utilize hand and finger dexterity; typing

The ability to hear and speak effectively (i.e. over the phone, in person, or video conferencing)

Additional Info:

Criminal background checks and pre-employment drug screens are required

This is an in-office position based in Raleigh, NC

Equal Opportunity Employer:

National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.

Go to Apply

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