Bell person

The H Hotel • Midland, MI • 3d ago

Bell person {#position-info-title}

Req #: 10401242

POSITION OBJECTIVE

The Bell person is responsible for providing a positive first and last impression to guests as they arrive and leave the hotel. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.

ESSENTIAL JOB FUNCTIONS

Greet all guests upon arrival

Assist arriving and departing guests with luggage to & from rooms promptly

Assist guests in and out of transportation

Promote all hotel functions and facilities

Hail taxicabs and answer inquiries

Assist departing guests to their transportation

Maintain the cleanliness of the lobby area

Assist guest with general information when Concierge is not available

Maintain knowledge of the community and area to assist guests with general information and local special events

Polish and clean bell carts daily

Check and secure guests' luggage

Other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.

Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS and ABILITIES

Must provide the highest customer service to all guest. Ability to interact with guests using the Hospitality Standards set out by your General Manager.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit.

The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 p

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