Back to Jobs search

Hotel Night Auditor

Kinseth Hospitality Companies • Deerfield, IL • 1d ago

Rate: $18.50

What we offer:

Health, Dental, Vision and other benefits available after 60 days

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides hotel customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.

Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.

Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.

Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.

Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

Date stamps, sorts, and racks incoming mail, faxes and messages.

Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

Accurately checks out guests and communicates departures with housekeeping staff.

Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

Makes, confirms and cancels reservations via telephone, computer and in writing.

Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

Posts charges such as hotel room, food, liquor, or telephone to ledger.

Deposits guests' valuables in hotel safe or safe deposit box.

Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

Maintains the cleanliness and organization of the hotel lobby and front desk area.

Washes, folds and properly stores laundry (depending on business unit).

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

Similar Jobs

Retail Sales Supervisor

Harbor Freight Tools • Niles, IL • 12h ago

Retail & Hospitality

167320BRPosting Title:Retail Sales SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and...

12h ago

Go to Apply

Restaurant Shift Manager

Shake Shack • Skokie, IL • 16h ago

Retail & Hospitality

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th...

16h ago

Go to Apply

2nd Shift Maintenance Technician

Aerotek • Lincolnshire, IL • 1d ago

Retail & Hospitality

Maintenance Technician Second Shift Job Description The Maintenance Technician is responsible for mold/extrusion changes, set-up, and process troubleshooting on molding machines, extruders, auxiliary, and processing equi...

1d ago

Go to Apply

1st shift Custodial Lead (5093) (Libertyville High School)

WFF Facility Services • Libertyville, IL • 1d ago

Retail & Hospitality

1st shift Custodial Lead (5093) (Libertyville High School) Libertyville, IL, United States of America $17.00 - $17.00 Back Apply Now Back Apply Now Overview HES is a premier national provider of facilities management ser...

1d ago

Go to Apply

Hotel Guest Service Rep

Kinseth Hospitality Companies • Deerfield, IL • 1d ago

Retail & Hospitality

Rate: $17.50 What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMAR...

1d ago

Go to Apply

CYP Food Service Worker (Teen Center)

Commander, Navy Installations • Great Lakes, IL • 1d ago

Retail & Hospitality

Summary The purpose of the Child and Youth Program (CYP) Food Service Worker position is to perform a variety of food preparation and food service tasks for the CYP. This position is located in a child Development Center...

1d ago

Go to Apply

Warehouse Team Member I - REQ-6913-3344

Interstate Battery System of America Inc • Mundelein, IL • 3d ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12887083 Our mission is to be a trusted workplace for team members to be their who...

3d ago

Go to Apply

Retail- Customer Experience Manager PT

Michaels • Lincolnwood, IL • 3d ago

Retail & Hospitality

Store - CHI-NORTH AURORA, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to...

3d ago

Go to Apply

assistant store manager - Skokie, Niles, IL

Starbucks • Skokie, IL • 4d ago

Retail & Hospitality

Now Brewing - Future Leaders! #tobeapartner Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities - globally. As a...

4d ago

Go to Apply

Assistant Store Manager - 24H300

Carter's/OshKosh • Schaumburg, IL • 4d ago

Retail & Hospitality

QUESTIONNAIRE-3-52 1434 If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. POSITION PURPOSE The Assistant Store Manager's purpose is t...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.