Working Title: Payments Analyst
Job Class: State Program Administrator Senior
Agency: Department of Employment and Economic Development
Job ID : 88028
Location : St. Paul
Telework Eligible : Yes, may be eligible for some telework
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : This vacancy is open for bids and all qualified job seekers simultaneously.
Date Posted : 08/05/2025
Closing Date : 08/11/2025
Hiring Agency/Seniority Unit : Department of Employment and Economic Development - MAPE
Division/Unit : Paid Family & Medical Leave
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $27.84 - $40.82 / hourly; $58,129 - $85,232 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - Minnesota Association of Professional Employees (MAPE)
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
About the Paid Leave Division:
Paid Leave is a new program launching in 2026. The program will provide partial wage replacement to Minnesota workers who are out of work due to a qualifying condition, such as a severe health condition that prevents them from working, or when they need time to care for a family member or a new child. We are building a program that will be easy for every Minnesotan to use. We are engaging the people who depend on us-workers, employers, caregivers, and insurers-to learn from them and build the program around their needs. We are using modern service delivery and product practices to deliver the program. The Paid Leave team has high standards and an unrelenting commitment to serving Minnesotans. It is a start-up environment without legacy systems or preconceived ways of working, so we have a unique opportunity to create human-centric processes and systems to deliver this new benefit to Minnesotans.
Position Purpose:
The Payments Analyst will perform advanced professional analytical and program administration work to ensure the effective, timely, and accurate delivery of Paid Leave payments. Reporting to the Payments Supervisor, this position will play a critical role in administering the division's statewide payment and collections operations through monitoring, reporting, issue resolution, ensuring payment integrity and accuracy, and operational process improvement. This role is responsible for daily payment administration, issue prioritization and resolution, data analysis, and stakeholder coordination.
Key Responsibilities Include:
Administer daily benefit payments and reconciliations to ensure accuracy, timeliness, and compliance with program policies and regulations.
Analyze payment data and processes to identify discrepancies, prevent overpayments, and drive operational improvements through collaboration with internal and external partners.
This position will be based out of the St. Paul office.
This position is telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.
Minimum Qualifications
Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
Two (2) years of experience administering payments, reconciliations, or financial transactions in a regulated, government, or public-sector setting.
Applicants that meet the above minimum qualification will be further evaluated on the following:
Experience with data analysis tools and reporting platforms (e.g., Excel, SQL, Tableau or similar).
Experience administering payments, reconciliations, or financial transactions in a regulated or public-sector environment.
Understanding of ACH, prepaid card disbursement, and payment file processes.
Experience troubleshooting payment issues including returned payments, rejected transactions or reconciliation errors.
Experience interpreting and applying financial policies or statutory funding requirements.
Experience documenting processes, drafting reports, and communicating complex issues to internal and external stakeholders.
Preferred Qualifications
Bachelor's degree in data analytics, business administration, accounting, finance, public administration or other closely related field as determined by the agency.
Familiarity with Minnesota's Statewide Integrated Financial Tools (SWIFT) system or similar accounting and reporting platforms.
Experience working with public benefit programs or payroll systems.
Skill in supporting program monitoring and performance monitoring using data visualization tools (e.g., Power BI, SAS).
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:
Criminal Background Check
Employment Records Check (current and former State employees only)
Employment Reference Check
Conflict of Interest Review
Driver's License and Records Check
The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
