Legal Customer Service Assistant

ManpowerGroup • Racine, WI • 2d ago

Manpower Client located in Racine WI. is looking for dedicated Legal Customer Service/Call Center candidates. Must be energetic and great phone personality.

Specific job duties include but are not limited to:

Process daily mail.

Telephone communication with client.

Manage a client caseload under the direct supervision of an attorney.

Prepare correspondence with clients, government and administrative agencies.

Prepare and review appeals and evidentiary documents for submission to the Department of Veterans Affairs.

Legal, medical, government, and administrative research.

Assist in retention and management of expert witnesses.

Maintain and manage documentation in the firm's case management software.

Other duties and administrative tasks as requested/assigned from attorneys and partners

Skills and Qualifications:

Highly organized and attentive to detail.

Outstanding customer service skills.

Ability to problem solve and make practical decisions.

Ability to prioritize multiple tasks with competing deadlines.

Solid spelling, grammatical, and proofreading skills.

Ability to maintain professionalism, client confidentiality, and a positive attitude.

Strong written and verbal communication skills.

Well versed with computers and Microsoft Office software.

Adaptability.

Efficiency, flexibility, independence, and patience.

Excellent organization and time management skills.

Important: This position operates within a fast-paced, high-volume environment and employees are expected to maintain a steady cadence throughout each workday.

Veterans are strongly encouraged to apply. Experience in working with the Department of Veterans Affairs or other federal government agencies is a plus. We will provide training on our case management software, but proficiency with computers is required.

This is a full-time position working approximately 40 hours per week

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Experience:

work: 5 years (Required)

License/Certification:

Paralegal Certificate (Preferred)

Work Location: In person

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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