Qualitrol Job Description
Role: Field Service Engineer
Location: New Jersey, Maryland, Delaware, Washington DC, or Philadelphia area
Excellent Pay and Benefits!
Qualitrol employees receive a competitive salary, twenty-eight days of paid time off (includes PTO and Holidays), great health benefits that are effective your first day, flexible working hours, up to 100% education reimbursement towards a degree, and 401k matching (vesting immediately). We have annual reviews and career development planning to help get you to the next level in your career. Our family friendly environment also provides paid Maternity/Paternity leave, Adoption leave, Life Insurance and more.
You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive.
Your Impact
Passionate about providing reliable solutions to customers in the world of industrial manufacturing? Qualitrol is seeking a motivated individual to join our service team as a Field Service Engineer. As an FSE, you will be required to travel to customers' sites to perform professional services. Our service solutions include in-the-field installation, commissioning, and repair of Qualitrol products. You will be responsible for planning travel to and from clients' sites, preparing equipment for the jobs, meeting with clients and performing the work, and generating reports upon completion of the projects. Most projects range from 1 to 3 days, but larger projects can be assigned.
Additionally, you will complete any assigned customer product training while collaborating with colleagues in manufacturing, engineering, sales, and marketing. You will also interface with customers to understand their requirements, expedite repairs, improve operational efficiency, reduce future service problems, and address product quality, functionality, and reliability issues.
Here's where you'll demonstrate your proficiencies:
Promote and perform onsite professional services to support customer's reliability initiatives. (80%)
Conducts service, repair and/or installation of products at customer site, including electrical and mechanical testing.
Diagnoses system failures and determines the most cost-effective solution.
Assist customers in developing preventive maintenance strategies.
Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
Provide remote/onsite product training for clients looking to improve their knowledge of the products and their applications. (10%)
Help customers understand technical applications of our products.
Create reports and supplemental service documentation in the internal database. Forward reports to customers when services are performed. (10%)
Products supported include Dissolved Gas Analyzers (DGA), Condition Based Monitoring (CBM) systems, Partial Discharge Monitors (PDM), Bushing Monitors (BM) and Transformer Monitoring System (TMS). These products use our SmartSub software platform which ties together into a user-friendly graphical user interface.
As a Field Service Engineer at Qualitrol, you'll have opportunities to progress into Senior Field Service roles, more specialized technical roles, or management positions.
Skills & Experience
Bachelor's degree in Electrical or Mechanical engineering, Physical Sciences, or related field. An Associate's degree and Military or Electrical Utility work experience may be considered in lieu of a Bachelor's degree.
Able to demonstrate a successful career, with previous experience in service, maintenance, or engineering role.
Experience working with various meters, digital oscilloscopes.
Ability to independently analyze, troubleshoot and use judgement to solve issues while on customer site.
Strong ability to deliver training to our customers in a class setting as well as in a practical hands-on environment.
Have a driver's license, acceptable driving record, valid passport (or ability to obtain one), and availability to travel. This position is remote and will require up to 70% travel.
Preferred Skills:
Electronic, electro/mechanical experience
Power industry/utility experience
SCADA communications with multiple protocols
Working Conditions:
Lift up to 75lbs
Indoor/Outdoor work in substation or power plant environment
Hard hat, safety shoes, FR (flame retardant) clothing, ladder, safety harness, etc.
About Us
QUALITROL (https://www.qualitrolcorp.com/) manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different @types of products on demand and customized to meet our individual customers' needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.
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Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
About Qualitrol
QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different @types of products on demand and customized to meet our individual customers' needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
Pay Range
The salary range for this position (in local currency) is 56,900.00 - 105,700.00
