Accounts Receivable Coordinator

Total Fire Protection, Inc. • Woodbury, NY • 1d ago

Location: 111 Crossways Park Drive W, Woodbury, NY, 11797

Reports To: Manager, Accounts Receivable

We are seeking an experienced Accounts Receivable Coordinator to join our team. The ideal candidate will have a strong background in collecting payments, while ensuring a seamless customer experience and efficient administration. In this role, you will collaborate closely with other departments to verify and accurately record transactions, resolve disputes promptly, and identify and remove anomalies from collection processes. Attention to detail, strong communication skills, and the ability to work in a fast-paced environment are essential for success in this position. If you are proactive, organized, and passionate about delivering excellent service, we encourage you to apply.

Key Responsibilities:

Collections: Initiate contact with customers through phone calls, emails, or formal written correspondence to collect outstanding balances in a courteous and professional manner. Negotiate payment arrangements in accordance with company policies and procedures. Follow up promptly on broken payment commitments and returned checks to ensure timely resolution. Investigate and resolve payment discrepancies or disputes with clients in a timely and professional manner. Accounts Receivable Management: Monitor customer accounts proactively to identify and address overdue payments. Maintain detailed and accurate records of all communications and payment activities. Generate and analyze aging reports to effectively prioritize collection efforts and maximize recovery. Reconcile accounts and ensure the accuracy and completeness of all financial records related to accounts receivable. Customer Service & Communication: Respond to customer inquiries and concerns regarding their accounts promptly and with the highest level of professionalism. Collaborate effectively with internal departments, such as Sales and Billing, to resolve issues impacting collections and to promote seamless operational processes. Coordinate with Order Entry and Logistics teams regarding past due clients and account holds to facilitate resolution and maintain workflow. Reporting & Compliance: Prepare and submit comprehensive reports on collections performance, outstanding balances, and aging accounts to management on a regular basis. Ensure strict compliance with company policies and all applicable legal regulations related to collections activities. Other duties as assigned Qualifications: Associate or bachelors degree in accounting or a related field. Experience in accounts receivable or a financial role, typically 2+ years preferred Understanding basic accounting principles and practices Customer service orientation and the ability to interact professionally with clients Exceptional communication, negotiation, and interpersonal skills Strong verbal and written communication Strong problem-solving skills and the ability to work under pressure. Strong attention to detail and commitment to quality Ability to work in a fast-paced environment with changing priorities Team player with a proactive attitude Willingness to learn and grow within the field of fire protection Physical Requirements:

The job may require moderate physical labor including activities such as lifting equipment, climbing ladders, or working in confined spaces.

Competitive salary and benefits package. Think you have what it takes to be a Total Fire Protection team member? Apply to be a part of this dynamic organization! https://www.tfp1.com/careers/

Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

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