Salesforce & Marketing Systems Administrator

Corporate One Federal Credit Union • Columbus, OH • 3h ago

Location: Remote, but may be expected to come to the office occasionally in Columbus, Ohio Department: Marketing

Are you a systems-minded professional who thrives in a collaborative, dynamic, and challenging environment? Corporate One is seeking a Salesforce & Marketing Systems Administrator to support and optimize the tools that power our member engagement, campaign execution, and business development efforts. This role is part of a marketing team, not IT, and focuses on system functionality, user support, and process automation and improvement---no coding required.

What You'll Do:

Administer and support Salesforce, Salesforce Account Engagement, and DocuSign, as well as other systems, for Marketing and Business Development

Resolve internal support tickets, conduct testing, and manage system configurations

Collaborate with stakeholders, management, IT, and vendors on integrations and projects

Recommend and implement process improvements and automation

Maintain documentation, support governance protocols, and ensure data integrity

Stay current on Salesforce and other marketing system updates and drive relevant changes

Support end-user training and maintain business continuity procedures

What a Typical Day Looks Like:

You'll balance support tickets, project work, research, testing, and collaboration with the marketing system support team. Expect a mix of independent work and team interaction---ideal for someone who enjoys variety, collaborating, and problem-solving.

What We're Looking For:

Strong communication, collaboration, and strategic thinking skills

Detail-oriented, organized, and able to manage multiple priorities

Comfortable working independently and as part of a high-energy team

Experience in a business environment and administering SalesForce

Qualifications:

Associate's or Bachelor's degree in business, marketing, computer science, or related field

Salesforce Administrator Certification required

2--5 years of experience as a Salesforce Administrator

Experience with Salesforce Sales Cloud, Service Cloud, and Account Engagement preferred

Familiarity with Salesforce Flow Builder and third-party integrations

Proficiency in Microsoft Office and Teams, with a strong skill in Excel

About Corporate One:

Corporate One is a leading wholesale financial services provider to more than 700 credit unions nationwide. For over 70 years, we've delivered innovative investment, funding, and payment solutions to help credit unions and their communities thrive. Alongside our CUSOs---Lucro Commercial Solutions and Accolade Investment Advisory---we're committed to empowering our members' success.

Why Join Us?

Organizational Strengths: Corporate One Federal Credit Union is one of the nation's largest and most progressive corporate credit unions with more than $5.9 billion in assets and an average staff tenure of 10+ years.

Competitive Compensation & Benefits: Corporate One offers competitive compensation, a generous 401(k) matching contribution, and quality health and ancillary benefits.

Work Life Balance: Generous PTO (Paid Time Off) starting with 4 weeks/year, 11 paid holidays, and paid parental leave.

Learning and Development: We provide a full library of online training as well as group and individual training, a mentoring program, and business coaching, all focused toward helping you grow and be successful.

Fun Perks: Tuition reimbursement, gym membership reimbursement, pet insurance, and year-round events

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