Director of Information Technology

COUNTY OF LORAIN • Elyria, OH • 1d ago

Leads, manages, and maintains all aspects of the Court's IT systems and infrastructure.
This includesstrategic planning, cybersecurity, compliance, and day-to-day operations supporting judicial officers, staff, and the public.
Responsibility includes oversight of security cameras, computer hardware, and software for two facilities.
Oversees implementation of a new case management system.
Reports to Elected Officials.
May require supervision of 1 subordinate.
Oversees the administration of servers, networks, Microsoft 365, and cloud-based environments.
Performs upgrades, adds new users, troubleshoots user issues, administers and monitors application
security, and provides general software support.
Prepares technology set up for new users, including new PC's, printers, laptops, scanners, and cell phones.
Sets up PC disbursements; installs all software and user configurations. Ensures availability, security, and
performance of all IT systems and services.
Provides support and maintains courtroom technology for judicial officers, including but not limited to
smart boards, webcams, video conference hardware and software, and voice recording software.
Manages case management systems (Courtview), e-filing, document storage and management, and cloudbased solutions. Creates and requests customized reports in the case management systems. Uses
Information Query to compile statistics for annual report or other statistics requested by Administration.
Resolves technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), Virtual
Private Networks (VPN) and other systems. Installs, modifies, and repairs computer hardware and
software and provides related equipment. Maintains and monitors daily performance of computer
systems. Runs cable and makes patch cables for General Division's areas in the Justice Center areas and
the Historic Courthouse.
Implements and maintains security measures including firewalls, access controls, backups, disaster
recovery, and data integrity. Monitors local and remote backup applications. Immediately reports
security breaches or concerns to Administration. Responds to and resolves security incidents and system
outages in a timely manner.
Assigns computer equipment to Court staff and maintains inventory of court owned computer equipment,
audio/visual equipment, software, cell phones.
Identifies and recommends new technologies and services that will improve efficiency, and operations;
reviews requests for additional services and upgrades, assessing the costs and benefits to the Court.
Evaluates and implements emerging technologies, including AI tools, to enhance service delivery.
Liaises with county IT departments, state judicial agencies, law enforcement, and vendors. Participates
in committees or working groups regarding system migrations, cloud integration, cybersecurity
initiatives, and other technology standards.
Contacts vendors, requests quotes, and places orders for computer hardware, software, and supplies.
Acts as project manager and identified contact for technology projects within the Justice Center and the
Courthouse. Responsible for vetting vendor contracts and communication related to computer hardware,
software, and other technology projects.
Serves assa liaison and point of contact with software vendors to troubleshoot and maintain designated
systems. Communicates with helpdesk and tech support by phone, email, text, or in-person. Responds to
technology issues related to software, hardware, networking.
Supervises IT staff in the performance of job duties and responsibilities. Provides training and direction,
assigns tasks, establishes work priorities, evaluates performance, and resolves work issues and ensures
work complies with quality standards and policy.
Ensures compliance with local, state, and federal regulations regarding data privacy, cyberse

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