Adv: Reservations

Vail Resorts • New Hampshire, New Hampshire • 2w ago

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

The Group Reservations Coordinator builds rapport and maintains relationships by providing local expertise and guidance; administers group and conference lodging needs from beginning to end through coordination and planning efforts with Group Sales, Service Managers and group leaders; creates an environment of success for the continued growth of Conference Sales for Vail Resorts. This position works closely with Conference Services, Group Sales teams and Accounting.

Job Specifications

Starting Wage: $22.00/hr - $24.23/hr

Employment Type: Year Round

Shift Type: Full Time hours available

Housing Availability: No

Job Responsibilities:

Provide excellent and personalized customer service to a variety of clientele through professional, engaging and friendly assistance.

Use active listening skills and probing questions that support effective telephone and electronic communication.

Collaboratively work with members of group sales and conference services to improve and maintain service standards, communications and procedures that impact clients and attendees, in order to protect and improve our conference product and experience.

Maintain and manage details for each group including contracts, reservation requests, inventory management, collecting deposits, inputting rooming lists, monitoring cutoff dates, monitoring room revenue and calculating attrition, completing billing adjustments, and building online links.

Demonstrate an unyielding passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest issues in a timely and mutually beneficial outcome. Ensure all Reservations policies are upheld.

Maintains professional and technical knowledge of conference service operations and sales processes. Attends educational workshops and training courses; participates in departmental/company-wide initiatives to drive internal and external customer experiences.

Coordinate/facilitate meetings with stakeholders (Sales Managers, CSMs, RMs, Inventory Mgmt, Operators ect.) as necessary

Attend meetings with clients and internal teams

Other duties as assigned

Job Requirements:

High School graduate.

Event planning, hospitality, accounting or sales experience preferred.

Basic accounting knowledge

Data entry preferred.

MS Office Suite.

Google Sheets

Property Management software experience preferred: IQware & Salesforce.

Excellent communication of the English language, both written and spoken.

Must be able to work on the phone and computer for long periods of time.

Flexible schedule, exceptional time management and attention to detail.

High level of interpersonal communication and a focus on customer service skills.

The ability to work independently, prioritize and adapt as needed

Ability to multitask and use multiple systems at once.

The expected Total Compensation for this role is $22.00/hr - $24.23/hr. Individual compensation decisions are based on a variety of factors.

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 510551

Reference Date: 08/01/2025

Job Code Function: Reservations

Similar Jobs

Assistant Operations Manager

Teleperformance USA • New Hampshire, New Hampshire • 3w ago

Retail & Hospitality

Category : Client Operations About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in mean...

3w ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • New Hampshire, New Hampshire • 3w ago

Retail & Hospitality

166743BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

3w ago

Go to Apply

Operations Records Manager Portsmouth, New Hampshire

Serco • New Hampshire, New Hampshire • 4d ago

Management & Administrative

Position Description Looking for an Operations Records Manager/Change Manager position at a place where you can make an impact every day? Discover this great opportunity in Portsmouth, New Hampshire. Bring your expertise...

4d ago

Go to Apply

Customer Service Representative

U-Haul • New Hampshire, New Hampshire • 6d ago

Management & Administrative

Location: 472 Winchester St, Keene, New Hampshire 03431 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

6d ago

Go to Apply

AIR TRAFFIC CONTROL SPECIALIST (TERMINAL) TITLE 5 PERMANENT

Air National Guard Units • New Hampshire, New Hampshire • 6d ago

IT & Engineering

Summary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a AIR TRAFFIC CONTROL SPECIALIST (TERMINAL) TITLE 5 PERMANENT, Position Description Number T5825700 and is part of t...

6d ago

Go to Apply

Medical Assistant

Life Line Screening • New Hampshire, New Hampshire • 1w ago

Hospital & Medical

Are you looking for a change with opportunities for career advancement as a Medical Assistant? Are you a new medical assistant graduate looking for an amazing first opportunity to grow your skillset?! Choose a Medical As...

1w ago

Go to Apply

Regional Sales Manager

Keurig Dr Pepper • New Hampshire, New Hampshire • 1w ago

Management & Administrative

Job Overview: We are looking for a Regional Sales Manager to join our winning sales team in the Northeast. The Regional Sales Manager (RSM) serves as the front-line facilitator and execution arm of the joint business pla...

1w ago

Go to Apply

Advanced Practice Wound Care Provider

Genesis Healthcare • New Hampshire, New Hampshire • 2w ago

Hospital & Medical

Overview Sub-Acute, Long-Term Care is a sector of healthcare exploding with potential and work-life balance flexibility (no on call or weekends)! We are seeking a part-time to full-time (20-40 hours per week) wound care...

2w ago

Go to Apply

Central Sales Agent

Vail Resorts • New Hampshire, New Hampshire • 3w ago

Sales & Marketing

3w ago

Go to Apply

Technical Solutions Consultant - Service Now ITSM / CSM

Teleperformance USA • New Hampshire, New Hampshire • 3w ago

Management & Administrative

Category : Information Technology About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.