Administrative Specialist

WestRock Company • North Tonawanda, NY • 3h ago

Hours: Monday-Friday 8am-4:30pm

Salary: $48K-$50K/year

Opportunity summary: As an Administrative Specialist, you will serve as the face of Smurfit Westrock for customers and visitors to the facility. You will serve and support the General Manager, Plant Manager and Customer Service Manager and other staff with administrative duties in a fast-paced and collaborative environment. In addition, you will perform other job duties as assigned, including project-related work to support various functions such as safety, quality, cost savings, continuous improvement, environmental, reliability, training, and data integrity.

How you will impact Smurfit Westrock

Facilitate ordering and maintenance of department office supplies, maintaining proper inventory levels for designated areas

Prepare and run monthly employee reports, including employee attendance, man-hour productivity/machine utilization, overtime hours, and daily booking orders

Assist with customer visits to the facility, welcome all guests, receive and process all incoming mail and telephone calls

Schedule, coordinate and manage meetings/conference calls and related activities including all on-site meeting logistics

Prioritize daily routines and be flexible to accommodate changing priorities

Assist in closing payroll on a weekly basis and report payroll and time entry discrepancies to department leads

What you need to succeed:

High School diploma or G.E.D. with equivalent experience

2+ years of administrative support, customer service, sales support, HR and/or payroll experience, preferably in manufacturing environment

Strong interpersonal and customer service skills

Excellent written and verbal communication skills

Demonstrated successful track record of effective problem-solving

Possess strong collaboration skills with stakeholders across functions

Ability to set priorities, achieve deadlines, and manage multiple tasks at the same time

Demonstrates strong organizational and time management skills

Possess strong written and verbal communication skills to deliver messages to customers and Smurfit Westrock employees

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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