Administrative Support I, Communication & Media Studies and History CL9938

Stetson University • Deland, FL • 2d ago

Under the general supervision of two department chairs, the Administrative Support I performs administrative support duties in connection with the management of departments supporting approximately 15 professors and multiple adjuncts. In alignment with Stetson's Strategic Priorities (https://www.stetson.edu/other/about/media/sp-brochure.pdf) , this position helps both departments in delivering Experiential, Contemporary, & Integrative Learning through their organization and logistical management of the curriculum. It also is a critical element in supporting Student-Centered Success and Wellness through its direct interaction with students in the departments. Work is performed with considerable independence within the scope of established policies and procedures and is reviewed through meetings and written reports.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Employment duties include, but are not limited to the following:

Efficiently handle paperwork and administrative tasks, including course schedules, textbook orders, budgets, travel, transcripts, student grant applications, lists of students for awards, other routine paperwork, etc.

Complete work in a dedicated office space serving both departments unless otherwise agreed upon with the department chairs

Supervise student employees, including hiring, routing of work, scheduling, and maintenance of standards

Assist with providing overall faculty support through tasks such as copying and scanning, maintaining departmental supplies, maintaining office machines; and assist with other departmental supplies and equipment

Deliver overall department support through tasks such as scheduling and organizing departmental meetings, occasional catered events, occasional departmental conferences, and other departmental events

Handle interaction and communication with other campus offices

Coordinate departmental social media outreach

Handle primary responsibility for production of annual departmental newsletter and other promotional materials

Maintain detailed curriculum records including course descriptions, General Education requirements, and Writing Enhanced courses

Assist with Phi Alpha Theta (the History Honor Society) and support programs directed by History faculty, including the American Studies Program and the Jewish Studies Program, and other programs and faculty projects where necessary

Supports faculty adviser with Lambda Pi Eta (the official honor society of the National Communication Association) and support programs directed by Communication and Journalism faculty, including the Journalism Program and other programs, and faculty projects where necessary

Provide support for faculty service, including the Stetson Undergraduate Research Experience, Professional Development, recurring events such as the Bernard Weiner Holocaust Memorial Lecture, and various task forces where necessary

Provide access to the University community and the public by phone, e-mail, and drop-in inquiries

Assist with alumni relations and fundraising

Complete special projects as assigned by the department chair; and other site and position specific functions as assigned

Required Skills

Ability to combine independent work and transparent organizational skills

Ability to complete short-term tasks efficiently and long-term tasks with persistence

Exceptional written and verbal communication skills

Familiarity with standard office computer software and procedures

Technological skills related to social and digital media

Excellent judgment, creativity, and imagination

Managerial ability

Ability to adhere to FERPA and handle confidential information with sensitivity

Must have strong interpersonal skills to facilitate effective work with a large and diverse faculty and with students in general, and also to coordinate delegated work to a team of work-study students

Support the University's Mission and Values (https://www.stetson.edu/other/about/mission-and-values.php) in their role

Required Experience

High school diploma/GED, supplemented by two (2) years of business college courses in secretarial sciences, and four (4) years of experience in responsible administrative support work; or an equivalent combination of training and experience

Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place

Ideal Candidate Qualifications:

Bachelor's Degree preferred

Knowledge of Stetson's administrative structure and software programs such as Banner, Argos, and Power BI

Work Environment: The administrative staff member will be based in a dedicated office on the same floor as both departments and will be expected to work in-person.

Salary Grade: 4

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