ATE - Field Operations Manager

Crash Champions • Crestwood, IL • 12h ago

Champions Do More

At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.

ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.

Responsibilities

Supporting and managing Field Technicians/Technician Leads to maximize productivity and growth

Approving and managing all expense and payroll/PTO requests, reports, and submissions

Communicating weekly with teams (ATE and Crash Champion) and meeting with individuals, in person/remotely, as needed

Training focus, staying up to date on new procedures and technologies, that improve individual and team productivity

Develop, foster, and sustain relationships with existing customers

Working with business partners to build trust and increase production

Assist ATE - Director of Operations in certifying calibration areas

Work with Dispatch to continuously improve routes and work assignments

Generate and expedite resolution of customer concerns with professional courtesy and appropriate escalation

Miscellaneous duties as assigned

Qualifications

5+ Years of automotive experience with 2+ Years of managing a high-performance team

Strong working knowledge in ADAS and electrical performed services (calibrations, programming, diagnostics, wire/connector repair, etc.)

Preference given to those that have prior OEM Automotive Software and ADAS calibration experience

Exceptional communication skills, both verbal and written

Strong technological skills, including Outlook, Excel, Word, PowerPoint, Teams, etc.

The ability to effectively collaborate and manage technicians using remote software (Zoom, Teams, etc.)

Ability to solve problems by identifying root causes and researching or testing solutions

Independent judgment to handle issues as they arise

Energetic, sense of urgency, motivated to produce, passion for the industry, and positive representation of the ATE brand

Ability to prioritize and manage workload to reach personal, team, and company goals

Continuous learner seeking to develop new skills and expand knowledge for maximum career progression

Must show discretion when handling customer, employee, or other confidential information

Ability to lift and carry up to 50 lbs and must be able to stand for long periods of time in automotive shop environments

Overnight travel required, up to 50% of the time, depending on drivability of assigned market - air travel may be required

A safe driving record and a valid Driver's License required

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Job Post Information* : Posted Date 7 hours ago (8/1/2025 2:44 PM)

Job ID 2025-14962

of Openings 1

Category ATE

Location : Address 14330 S Cicero Ave

Posting Location : City Crestwood

Posting Location : State/Province IL

Location : Postal Code 60418

Remote No

Posted Min Pay Rate USD $85,000.00/Yr.

Posted Max Pay Rate USD $115,000.00/Yr.

Prioritization Tier 2 - Staffing Needs

Posted Min Pay Rate USD $85,000.00/Yr.

Posted Max Pay Rate USD $115,000.00/Yr.

ATE

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