Hotel:
Stamford Hilton
1 First Stamford Place
Stamford, CT 06902
Sales Manager
Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Career Growth & Learning - 40% of our management hires are internal promotions!
Invest in Your Future - 401(k) plan with company match.
Comprehensive Health Coverag e - Medical, dental, and vision insurance options.
Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.
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Salary:
At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.
We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager. This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate/preferred accounts.
Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
How this role helps us to live our six values:
Service:
You will engage with guests to ensure their stay is going well
Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads
Perseverance:
You will develop your knowledge and skills continuously to learn new and effective sales techniques
You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events
Inclusion:
You will be committed to the equitable treatment of all associates
Respect:
You will value everyone's contribution to the team, and we will value your contribution as a key part of our success
Innovation:
You will be creative in how you solicit, negotiate, and confirm new and repeat business
You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access
Teamwork:
You will work as a team to accomplish the goal of resort/hotel
You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
You will be open to any and all other work as needed to help accomplish the goal of the hotel/resort
What do we look for in someone to be successful in this role?
1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
High School Diploma or Equivalent or 2+ years of college or 2+ years in a sales& marketing, front office, or other supervisory position
Proficient in Microsoft Office
Experience with Delphi, FDC, and/or Marriott CI/TY
Excellent written and oral communication skills
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!
