Reference #: R35899
In the Product Specialist - Aseptic Transfer Solutions role, you will drive growth of the assigned product portfolio, to ensure successful customer technology adoption, and will act as technical escalation pathway. In this role, you will work with customers to promote the adoption of our BioSafe and Octoplus Product Lines for Aseptic Transfer.
As the Product Specialist, you will coordinate with several stakeholders (Sales & Services, Product Management, Product Development and Marketing) to build and maintain customer satisfaction by highlighting product challenges and devising & executing tactical plans to overcome them and achieve sales targets. An essential part of this role is the active use of our CRM system (SFDC) to manage sales activities and customer interactions effectively as this tool is the foundation of our sales framework and operational sales steering, and a key enabler for this role to achieve his/her targets as well as Sartorius targets.
What you will accomplish together with us:
As technical sales leader for the assigned products, drive and coordinate tactical activities to achieve sales targets in the region, working at customer sites on all aspects of assigned product and relevant applications (e.g. sales tools, demo/trial equipment, training, technical background & positioning, product presentation in offer stage)
Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
Analyze SFDC data for assigned products to identify trends, generate customer insights and track sales performance, complementing such data with regular customer visits and interactions in the field
Train salespeople to ensure high level of product knowledge is maintained throughout the Sales organization
Partner with PD and PM to support product development and launch activities in terms of customer workflows & requirements, competitive landscape and market trends (e.g. voice-of-customer, product & market/field feedback/trends), and also recommend product changes based on evolving circumstances, product performance, customer needs and market dynamics
Promote key messages of assigned products in conferences, through publications, presentations and participation in relevant industry organizations and networks, build relationships with KOLs in the most appropriate forums to enhance Sartorius' reputation and credibility
Lead technical and quality escalations on the assigned products
What will convince us:
Bachelor's degree in life sciences, engineering, or related field (higher level of education is a strong plus)
3+ years of experience in the Biopharmaceutical industry as an application specialist or scientist in product development
Hands-on knowledge and proactive usage of SFDC and other CRM tools
Willing to travel up to 50% as this role is heavily focused on external customers
We value:
Master's degree is a plus
Technical leadership, outstanding understanding of the technology behind the assigned products, their applications and customer workflows
Data-driven mindset coupled with high business acumen and strong passion to demonstrate business impact
Highly customer orientated
Capable of building trusted, effective relationships cross-functionally, with a team player mentality
Proven ability to work collaboratively with sales to meet business goals, including successful experience with sales enablement tools and techniques
Excellent project management, able to plan and deliver against tight deadlines, and manage several projects at once effectively driving tactical plan deliverables, taking calculated risks when appropriate
Excellent communication, presentation and active listening skills
Identification with our core values: Sustainability, Openness, Enjoyment
Compensation for thisposition will be a base salary between $85,000 and $130,000 depending upon experience and qualifications.
What We Offer
As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.
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LI-remote
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.
We look forward to receiving your application.
www.sartorius.com/career
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies h
