Technical Records Specialist 1 - PH
Posting Begin Date: 2025/07/28
Posting End Date: 2025/08/25
Category: Administration
Work Type: Full Time
Location: Boise, ID, United States
Minimum Salary: 16.81
Maximum Salary: 17.94
Pay Rate Type: Hourly
Description
DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.
The Idaho Department of Health and Welfare, Division of Public Health has an opening for a Technical Records Specialist 1 in the Idaho Bureau of Vital Records and Health Statistics office in downtown Boise. The Idaho Bureau of Vital Records and Health Statistics is the official custodian of confidential certificates of birth, death, stillbirth, miscarriage, marriage and divorce events that occur in the State of Idaho.
If you have an eye for detail, have exemplary customer service and organization skills, enjoy keeping busy and like helping others we would like to meet you! The main duties of this position on the Vital Records Legal Amendments team includes making changes to Idaho certificates as allowed by Idaho law and administrative rule, processing certificate applications, and providing telephone assistance. The hours for this position are Monday through Friday 8:00 a.m. to 5:00 p.m.
This announcement will be used to fill vacancies at the Idaho Bureau of Vital Records and Health Statistics only. If you have previously applied for the Technical Records Specialist 1 classification and wish to be considered for this position, you must reapply under this announcement. Previous scores will not be used.
This position is not eligible for telework.
BENEFITS:
The State of Idaho offers a robust total compensation and benefits package, including but not limited to:
We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement.
11 paid holidays
Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)
Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
2 voluntary supplemental retirement plans including both pre-tax and Roth options
Deferred compensation plan
Life insurance for self, spouse, and children
Short and long-term disability insurance
Flexible Spending Accounts (FSA)
Wide variety of training opportunities
Some positions offer flexible hours and/or telecommuting
Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider
Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)
Employee assistance program
Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*
EXAMPLE OF DUTIES:
Review customer requests for certificate changes and respond with written instructions and appropriate forms.
Review legal documents such as affidavits, acknowledgments and court orders for completeness.
Make changes to Idaho certificates as allowed by law and rule.
Monitor and make appropriate changes to the electronic records system.
Provide general information and instructions for requesting copies of certificates.
Explain Bureau policies and procedures to customers and business partners.
Make outbound calls to customers, attorneys, and personnel at funeral homes and hospitals.
MINIMUM QUALIFICATIONS:
You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.
Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience.
Experience researching a variety of sources to resolve problems. Typically gained by one year of full-time work experience.
Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typically gained by one year of work experience.
Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience.
Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.
Demonstrated work experience obtaining and safeguarding confidential information. Typically gained by 6 months of work experience assisting the public.
Demonstrated work experience working/relating with diverse groups of people. Typically gained by 6 months of volunteer or work experience assisting the public.
Demonstrated time management and communication skills. Typically gained by 6 months working in an office or educational setting.
Learn About a Career with DHW
If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.
If you have questions, please contact us at:
Email is the quickest way to get an answer to your questions.
(answered Monday through Friday during business hours MST)
EMAIL: [email protected]
PHONE: (208) 334-0681
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].
Preference may be given to veterans who qualify under state and federal laws and regulations.
