Administrative Assistant

Southern Tier Independence Center • Binghamton, NY • 1d ago

SummaryAdministrative support position with a focus on communicating program information to referral sources, documenting new referrals, data entry across multiple platforms, and assisting with incident management.Education and Experience1. Some college or post-high school training/experience in clerical support or related field preferred.2. Two years' experience providing clerical/administrative support/services preferred.Knowledge, Skills, and Abilities1. Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and integration of people with disabilities into all aspects of community life.2. Ability to effectively interact and work with individuals from diverse cultures and backgrounds.3. Proficient in the use of all Microsoft Office applications (Excel, Word, Access).4. Ability to communicate effectively, both verbally and in writing.5. Demonstrate professional work habits including dependability, time management, independence and responsibility.6. Knowledge of ethical and professional responsibilities and boundaries.7. Excellent attention to detail and organizational skills.8. Ability to multi-task and work effectively in both a team and individual setting.9. Knowledge of Home and Community Based Waivers, State and Federal disability agencies, and benefits programs preferred.Essential Job Functions1. Comply with all STIC policies and procedures, as well as applicable state and federal laws and regulations.2. Collect and maintain all required statistical and other data and prepare reports within established timeframes.3. Attend all mandatory agency and departmental trainings, meetings, and sign language class and advocacy groups.4. Perform clerical tasks, such as but not limited to data entry, copying, filing, faxing, e-mailing, opening and organizing e-mail, taking phone calls, and organizing bulk mailings.5. Responsible for maintaining complete and organized electronic and paper records.6. Maintain informational and statistical databases such as but not limited to: CIL Data and DOH referral, incident, and participant databases.7. Serve as a single point of contact for new referrals including providing program information, opening new referrals, and referring ineligible individuals to other resources.8. Serve as a single point of contact for reporting incidents. Responsible for opening, classifying, and assigning incident investigations.9. Perform all other duties relevant to the position as requested.Physical Requirements/Working Conditions Ability to sit/stand throughout day to accomplish job. Ability to enter data, notes, and other documentation into a computer. Ability to use hand for repetitive action and fine manipulating for the purpose of keyboardingReasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.Southern Tier Independence Center, Inc. is an equal opportunity employer.Job Type: Full-timePay: $18.27 per hourExpected hours: 40 per week

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