Representative, Sr. Inside Sales

Cole-Parmer • Vernon Hills, IL • 12h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12875442

Job Title: Representative, Sr. Inside Sales

Reports To: Director, Sales

Position Location: Vernon Hills, IL

Work Type: Hybrid (3 days in office)

FLSA Status: Exempt

Position Summary:

Proactively expand key accounts and secure new business opportunities within the designated territory through targeted outbound communication, thorough quote follow-up, and meticulous nurturing of customer relationships. The primary sectors of focus include industrial, academic, government, pharmaceutical and biotechnology organizations, supported by a diverse range of products. Effectively articulate Cole Parmers unique value proposition in all customer interactions to build strong business relationships across various organizational levels. Continuously identify new business opportunities within existing accounts and actively pursue leads and quotes to successfully close sales. Foster robust relationships with customer to enhance trust and loyalty, ensuring long-term growth and retention. This approach ensures strategic alignment with customer needs, leveraging a diverse product portfolio to drive business expansion and customer satisfaction.

Key Responsibilities:

Achieve weekly, monthly, and annual sales quotas by implementing

effective sales and marketing strategies.

Build relationships to promote sales growth of key account through

outbound phone, email, or other methods of communication; establishes working relationships with end-users and buyers to secure sales.

Develops and maintains effective relationships with multiple

customer departments (Purchasing, Engineering, Maintenance, Laboratory and Quality); identifies key players at customers organization; understands and meets customers needs.

Qualifies opportunities for new business and expand existing

business through robust sales process.

Collaborate and partner with other departments (marketing, customer

service, pricing, technical service, credit etc.) to ensure customer satisfaction and bolter the working relationship.

Understanding pricing and quoting strategies to build business and

maximize profits.

Understands the complete territory management process; identifies

gap opportunities and sets strategy to win back business, expanding reach to win new business and determine areas of growth for net new business.

Develops and sets strategy to expand reach within existing customer

base and to acquire new business through customer research, understanding end markets and the customers workflow.

Attend product/vendor/systems meetings and training to stay up to

date on new product lines and current systems.

Utilizes supplier catalogs, on-line databases, and other appropriate

resources to cross reference products to meet customer order requirements. Make suggestions for alternative products when items are not readily available.

Assists customers with buying decisions: research product,

cross-reference, pricing & availability.

Conducts market research to stay informed about industry trends and

competitor activities.

Maintain sales activities, opportunities, and information in the

company CRM system.

Performs other duties as assigned.

Education:**

Bachelors Degree in a science related field**from an accredited

higher learning institution strongly preferred or an equivalent combination of education and experience.

Experience

Minimum 5 years Inside/Field Sales or Technical Product experience

in related product categories strongly preferred.

Minimum Requirements/Qualifications:

Proficiency in Excel and MS office applications is required, and strong database experienceis desirable.

Interpersonal skills to build relationships with and to conduct professional and courteous phone conversation with internal and external customers.

Must be results orient

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