Staples Promotional Products, Sr Account Solutions Mgr (remote)

Staples • Framingham, MA • 17h ago

The SPP Senior Account Solutions Manager is a pivotal role within the Staples Promotional Products division. This position is responsible for managing all aspects of internal client support and serves as the primary internal interface for assigned customer accounts. Working in partnership with our field sales team, you will influence desired profitability goals and drive the implementation and ongoing execution of client activities across all internal support departments.

What you'll be doing:

Evaluate pros and cons of different solutions and consistently make sound decisions in managing all facets of client program business in relationship to client budget and service model.

Establish and maintain effective customer relationships while identifying opportunities and delivering solutions that meet the customer's expectations.

Serve as the primary internal lead for assigned accounts, in partnership with field sales to drive customer objectives.

Influence, analyze, and manage target expectations for margin as it relates to the client service model.

Influence, analyze, and manage assortments to achieve profitable SKU count measurements.

Advanced knowledge in utilizing tools, data, and other resources to prepare and present client product selections.

Create marketing plans by analyzing and utilizing data to drive customer revenue.

Support site sale or tradeshow experiences utilizing and/or selling client branded merchandise.

Aid in Customer Business Reviews.

Sustain global services knowledge and skillset, identify opportunities and implement solutions that expand services internationally.

Participate and provide input and ideas in support of our ongoing effort to improve the overall customer service and retention.

Apply principles and concepts consistently and with autonomy, requiring occasional guidance.

What you bring to the table:

Expectation to create an inclusive environment, encouraging strategic thought/planning/execution while holding support teams accountable for deliverables.

Clear direction and project management leadership to all support teams in implementing and managing solutions for assigned customers, providing appropriate and timely internal and external communications with autonomy and minimal guidance.

Enhanced knowledge of decoration methods and product capabilities; applying customer brand standards as applicable.

What's needed- Basic Qualifications:

2+ years of experience in a related field

Excellent "business" communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.

Demonstrates strong professional acumen and skills in salesmanship and managing difficult relationships.

Excellent ability to balance multiple projects simultaneously and meet required deadlines.

Excellent demonstrated project management skills; formal training desired.

Strong skills in the area of "strategic business sense", including marketing strategy, pro-active ideation, profitability awareness and analytical skills.

Requires a self-motivated and energetic personality.

Flexibility to travel when necessary based on account needs.

Solid PC skills (Word, Excel, PowerPoint).

What's needed- Preferred Qualifications:

Bachelor's Degree

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

Staples

Go to Apply

Share this job

Similar Jobs

Sales Associate - 24H150

Carter's/OshKosh • Wrentham, MA • 9h ago

Sales & Marketing

QUESTIONNAIRE-3-52 736 If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Sales Associate, yo...

9h ago

Go to Apply

Marketing Automation Platform System Administrator

Netapp • Waltham, MA • 13h ago

Sales & Marketing

Job Summary NetApp Marketing Automation System Administrators use creative thinking and a problem-solving mindset to overcome challenges and improve marketing operations systems and processes. You will play an essential...

13h ago

Go to Apply

Cash Application Representative, remote

Staples • Framingham, MA • 14h ago

Staples is business to business. You're what binds us together. Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and i...

14h ago

Go to Apply

Facilities CAD Technician

Actalent • Hopkinton, MA • 14h ago

IT & Engineering

Facilities CAD Technician Come work for one of the top Biotech companies on an exciting project! Job Description We are seeking a detail-oriented Facilities CAD Technician to support the reconciliation and updating of GM...

14h ago

Go to Apply

CNC Setup Machinist 1st & 2nd Shift

Ruland Manufacturing Co., Inc. • Marlborough, MA • 17h ago

Manufacturing & Warehouse

About Ruland Manufacturing Ruland Manufacturing, founded in 1937, is a stable and growing family owned domestic manufacturer of shaft collars, rigid couplings, and motion control couplings. We are a culturally diverse co...

17h ago

Go to Apply

Senior Business Account Executive, SMB Direct Sales

Comcast • Framingham, MA • 17h ago

Sales & Marketing

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

17h ago

Go to Apply

Software Engineering Manager - Site Reliability Engineering (Hybrid)

Citizens • Westwood, MA • 19h ago

Management & Administrative

Description 3 Days Hybrid from any of our locations in RI, Iselin NJ, MA, Pittsburgh PA, Dallas TX or Phoenix AZ Role is not relocation eligible. At Citizens, we invest in the humans who build the logic, ideas, and innov...

19h ago

Go to Apply

RN Case Manager (40hr)

Beth Israel Lahey Health • Needham, MA • 1d ago

Management & Administrative

Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. 4...

1d ago

Go to Apply

Nurse Specialist (40 hr, Evening)

Beth Israel Lahey Health • Needham, MA • 1d ago

Hospital & Medical

Job Type: Regular Time Type: Full time Work Shift: Evening (United States of America) FLSA Status: Exempt When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. J...

1d ago

Go to Apply

CTD Finance Systems and Reporting Sr. Manager

ThermoFisher Scientific • Waltham, MA • 1d ago

Finance, Accounting & Banking

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description Thermo Fisher Scientific Inc. tops the science service industry with over $40 billion in yearly revenue. Our mission is to...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.