Customer Service Representatitve

FLEX-STAFF, INC. - SHEBOYGAN • Plymouth, WI • 6d ago

JOB REQUIREMENTS: We have a great opportunity working for a small business that offers the PERKS of a large corporation with the amenities of the family-owned business. This position requires an energetic candidate with a high level of professionalism and exceptional attention to detail. A positive attitude with the ability to quickly change focus and direction while maintaining an organized work environment. Responsible for customer and vendor interaction as well as related support functions. Here\'s a snapshot of the job: Customer Related Take daily phone calls and support customer and vendor needs. Direct interaction with customers in relation to quoting, order entry process and customer acknowledgements. Review and confirm accuracy of purchase orders vs. quote. Maintain process of follow up calls to customers after quotes have been sent Maintain Job list and due dates. Work directly with Shop to maintain on time delivery and customer care. Vendor Related Enter accurate data for purchasing as requested by engineering and or shop. Manage due dates for incoming materials. Vendor calls as needed to assure on time delivery. Support material receipt as needed. Confirm and acknowledge accuracy of quantities and sizes of incoming materials. Work directly with Shop Supervisor to support material flow. DTI Related Direct facilitator for ERP system. Work directly with President on daily functions. Work closely with Accounting Associate by providing necessary documentation and backup to this position. Work closely with and support Shop Supervisor. Work closely with and support estimators by entering necessary information into software for release to customers. Related Duties Make customer service a priority. Attention to detail, correct documentation to customers and vendors is critical. Support Shipping / Receiving. Work directly with Shop Supervisor to manage driving schedule. Receive incoming phone calls and direct them to the appropriate individuals. Greet and direct visitors. Sort daily mail. Bills and checks sorted to accounting. ** OTHER EXPERIENCE AND QUALIFICATIONS: Education / Related Work Experience Preferred Associate Degree or equivalent / Office Assistant / Administrative Professional Office experience is required Knowledge, Skills and Abilities Preferred Proficient in Quick Books. Proficient in Excel. Proficient in Word. Excellent data entry skills. Ability to work independently and prioritize tasks. Ability to communicate effectively with people both internal and external. ** APPLICATION INSTRUCTIONS: E-Mail a Rsum: sheboygan@flexstaff.com Apply Online: www.flexstaff.com Call For Appointment: 920-287-3500 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.

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