Sr Account Manager

Forrester • Cambridge, MA • 1w ago

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

We're seeking a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual pursues growth opportunities by engaging with senior leaders and executives for Forrester's existing accounts composed of Fortune-class companies. This role involves a transparent, repeatable consultative sales process and achieves impactful outcomes by creating and orchestrating account penetration strategies. The Senior Account Manager anticipates client needs; understands what drives their success; challenges them to think differently; and provides highly valued business insights to enable clients to win, serve, and retain customers. Along the way, this individual will enjoy the opportunity to drive professional and financial growth.

The successful candidate will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. Success in this position entails the ability to build trust, foster relationships, and communicate effectively.

Job Description:

Key responsibilities

Partnerwithseniormanagement(director,C-level)clientsasatrustedbusinessadvisorbyleveragingthecompany'sresearchonemergingtechnologiesandcustomerexperience.

Collaboratewithindustryanalystsandtheecosystemtosellanddeliverprescriptiveclientsolutions.

Maintaintheminimumweekly/dailymetrics,andensurequotaismet.

Produceaccurateandtimelyforecasts.

Uncoverkeybusinessinitiativesandengagenewcross-functionalbuyingcenters.

Developsalesopportunitiestoincreasecontractvalueandcustomerretention.

Maintainandbuildrelationshipswithexecutive-levelcontactstounderstandtheirbusinessneedsandidentifynewopportunities.

Developacompleteunderstandingofthecompany'sproductsandservicesportfoliotoalignappropriatesolutionswithclientneeds.

Skills and competencies

Demonstrateurgencyandasenseofpurpose.

Anticipatechallenges,adapttosetbacks,andrespondwelltocoaching.

Adaptcommunicationstyletoaudienceneedsandlistenactively.

Leveragedataandinsightstosecuresupportandcommitment.

Applycriticalthinkingtoanticipatechallenges,makedata-drivendecisions,andachievegoals.

Pursuecontinuouslearningandembracesdiverseperspectives.

Prioritizeworkeffectivelytoalignwithorganizationalgoalsandfollowstandardprocesses.

Buildtrustthroughconsistency,reliability,andstrongrapport.

Business scope, impact, strategic contribution, and team interaction

Experiencedprofessional,fullycompetentincoreelementsoftherole.Independentlycompleteday-to-daytasksandsolvediverseproblems.

Workondailytaskswithlimitedoversightandreceivegeneralinstructionfornewactivities.

Developpositiveworkingrelationshipswithseniorteammembersinthedepartment.

Thought leadership, knowledge, and expertise

Fullunderstandingofdomainandgrowingunderstandingofcompanyandmarket.

Usefieldandcompanyknowledgetoaddressarangeofissues.

Job Requirements :

Abachelor'sdegree ispreferred.

At leastfiveyears'relevant/consultativesalesexperience.

Experiencein sellingbusinessservicestosenior-levelprofessionalsinahighlycompetitivemarketisanadvantage.

Theabilityandwillingnesstomakecoldcallsandbookmeetings.

Provenexperienceinasimilarrole,specificallywithnew-businessdevelopment,achievingquotagoals,andmanagingpersonalsalesstrategies.

Effectivepresentation,organization,andtimemanagementskills.

Afastlearnerwhoisateasewithtechnology.

Excellentverbalandwrittencommunicationskills.

This role offers a unique opportunity to work with some of the most influential brands in the high-tech industry and to grow as a sales professional. If you are passionate about driving client growth and building long-term relationships, we encourage you to apply.

Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition, with the exception of New York City. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.

Base salary range: $83,000-125,000

Base salary range for New York City, NY: $95,500 - 143,500

We're a network of knowledge and experience leading to richer, fuller careers. Here, we're always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It's a place where everyone is given the tools, support, and runway they need to go far. We'll be right there beside you, every step of the way.

Let's be bold, together.

Explore #ForresterLife on:

Instagram (http://www.instagram.com/ForresterLife)

Glassdoor (http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI_IE6443.11,29.htm)

FLSA Status:

Non-Exempt

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .

Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.

Benefits at a Glance (https://forresterbenefits.com/wp-content/uploads/2025/01/Forrester-2025-BAAG-Non-Cambridge-FINAL.pdf)

Benefits at a Glance - Cambridge

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