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Clerical Services Supervisor

Macomb County • Mount Clemens, MI • 1d ago

CLASSIFICATION TITLE:

SALARY:

$52,892.12 - $68,411.53

DEPARTMENT:

Friend Of The Court

Opening Date:

07/21/2025

Closing Date:

08/02/2025 12:00 a.m.

FLSA Status: Non-exempt

Overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy

Employment Relationship: Just cause subject to probationary period

GENERAL SUMMARY

Under direction, plans and supervises the work of the clerical staff. Supports and assists the Friend of the Court administration in maintaining efficient and compliant operations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Manages, plans, schedules, assigns and supervises the work assignments of clerical support staff.

Participates in the interview and selection process for hiring clerical support staff. Monitors and evaluates the performance of the clerical support staff.

Assists in the counsel of other staff members as necessary.

Monitors and addresses staff to ensure departmental policies are adhered to.

Exercises considerable judgment in establishing or adapting work procedures to new situations.

Develops and provides training to clerical support staff.

Oversees imaging activities.

Serves as a liaison between the MiCSES and the Friend of the Court.

Serves as a liaison to other county departments, including Human Resources and Labor Relations, Finance, Information Technology, Facilities and Operations and Purchasing.

Approves purchase requisitions of office supplies and equipment. Coordinates Facility and Operations work orders.

Assists in transferring cases from different counties.

Serves as the Local Options Administrator in the Michigan Child Support System.

Responds to requests from Judges, Judicial Service Officers, Referees and the general public as needed.

Assists in the budget process.

Maintains and approves payroll, attendance and vacation records.

Operates standard office equipment such as personal computers, facsimile machines, copiers, and calculators.

Performs related duties as assigned.

QUALIFICATIONS

Required Education and Experience

High School diploma or a certificate of successful completion of the General Educational Development Test

A minimum of five (5) years of progressively responsible clerical experience

Preferred Education and Experience

Bachelor's degree from an accredited college or university business, management or a directly related field

Previous Friend of the Court experience

Previous supervisory or management experience

Required Licenses or Certifications

Possession of a valid Michigan driver's license and operable, insured automobile for authorized travel

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

The Michigan Child Support Enforcement System (MiCSES), Microsoft Office, Google, OnBase, CourtView and Friend of the Court Tracking System

Court and Michigan Child Support Enforcement System procedures and requirements

Modern office procedures, methods and computer equipment

Skill in:

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