Customer Service Associate

Walgreens • Hickory Hills, IL • 21h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1644606BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 7945 W 95TH ST,HICKORY HILLS,IL,60457

Full District Office Address: 7945 W 95TH ST,HICKORY HILLS,IL,60457-02229-05139-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05139-HICKORY HILLS IL

Similar Jobs

Manager Trainee

Menards, Inc. • Homewood, IL • 2h ago

Management & Administrative

Manager Trainee Job#:396578 Location:HOMEWOOD, IL Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per hour...

2h ago

Go to Apply

Manager Trainee

Menards, Inc. • Evergreen Park, IL • 2h ago

Management & Administrative

Manager Trainee Job#:396624 Location:EVERGREEN PARK, IL Department:Store Opportunities Category:Manager Trainees Salary:Entry Level Apply To This Job Return To List Job Description Make BIG Money at Menards! Extra $3 per...

2h ago

Go to Apply

Warehouse & Logistics Operations Manager

Invenergy • Bolingbrook, IL • 19h ago

Management & Administrative

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and sto...

19h ago

Go to Apply

Content Marketing Manager

Publicis Groupe • Chicago, IL • 21h ago

Management & Administrative

Overview How You'll Make an Impact As a Content Marketing Manager at Epsilon, you will play a pivotal role in driving our marketing efforts through content strategy, SEO, website strategy, project management and digital...

21h ago

Go to Apply

Marketing Manager - Segment Marketing

BioFire Diagnostics, LLC. • Chicago, IL • 21h ago

Management & Administrative

The ideal candidate for this role will be based in Chicago, but candidates residing in other biotech prominent markets will be considered. The Marketing Manager for Segment & Solution Marketing is responsible for exe...

21h ago

Go to Apply

Marketing Manager - Solutions Marketing

BioFire Diagnostics, LLC. • Chicago, IL • 21h ago

Management & Administrative

The Marketing Manager for Pharmaceutical Solutions Marketing is responsible for executing targeted marketing strategies to drive business growth for our Pharmaceutical Quality Control (PQC) franchise in North America. Th...

21h ago

Go to Apply

Customer Service Representative

Nestle • Chicago, IL • 21h ago

Management & Administrative

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healt...

21h ago

Go to Apply

Customer Service Representative

Forward Air • Oak Brook, IL • 21h ago

Management & Administrative

Position: Customer Service Representative Job Description: The Customer Service Representative communicates with our customers and our operations team to facilitate the delivery of intermodal containers while demonstrati...

21h ago

Go to Apply

Bilingual Recruiter

Aston Carter • Chicago, IL • 22h ago

Management & Administrative

We are looking to hire a Recruiter in Chicago, IL! Description Lead staffing initiatives such as Open house events for potential candidates. Post job openings through internal systems, job boards, community outreach, and...

22h ago

Go to Apply

Principal AI Transformation Consultant

Workday, Inc • Chicago, IL • 1d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12861616 Your work days are brighter here. At Workday, it all began with a convers...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.