Shift Supervisor Trainee

CVS Health • Jessup, MD • 5d ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

Management

Work effectively with store management and store crews

Supervise the store's crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews 2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$16.75 - $24.25

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/18/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

Retail Sales Supervisor

Staples • Baltimore, MD • 1h ago

Retail & Hospitality

Job Shift: Flex Hours Posted Salary/Rate: $18.00-$18.25 Job Identification: 47423 Job Category: Retail Stores Job Schedule: Full time On-site Retail Sales Supervisors champion customer engagement and oversee the front of...

1h ago

Go to Apply

Business Operations Manager 3

Northrop Grumman • Linthicum Heights, MD • 3h ago

Management & Administrative

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Top Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary...

3h ago

Go to Apply

Software Developer Associate TS/SCI with Poly

General Dynamics Information Technology • Annapolis Junction, MD • 5h ago

IT & Engineering

Req ID: RQ204138 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Software Development Skills: Application Development,Group Pr...

5h ago

Go to Apply

Litigation Attorney

Robert Half • Baltimore, MD • 5h ago

Legal & Paralegal

Description We are looking for an experienced Attorney/Lawyer to join our legal team in Baltimore, Maryland. In this role, you will handle litigation matters, represent clients in court proceedings, and provide strategic...

5h ago

Go to Apply

Paralegal

Robert Half • Baltimore, MD • 5h ago

Legal & Paralegal

Description We are seeking a highly skilled and detail-oriented Commercial Real Estate Paralegal to join our legal team. The ideal candidate will provide critical support to attorneys specializing in commercial property...

5h ago

Go to Apply

Connected Supply Chain, Planning - Kinaxis, Manager

PwC • Baltimore, MD • 5h ago

Management & Administrative

Specialty/Competency: Operations Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in operations consulting specialise in providing consulting services on optimising o...

5h ago

Go to Apply

Senior Application Engineer

CACI International • Linthicum, MD • 5h ago

IT & Engineering

Senior Application Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel:...

5h ago

Go to Apply

Senior Network Engineer

Indigo IT, LLC • Fort Meade, MD • 5h ago

IT & Engineering

Senior Network Engineer Ft. Meade, MD POSITION SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies see...

5h ago

Go to Apply

Senior Systems Engineer

Indigo IT, LLC • Fort Meade, MD • 5h ago

IT & Engineering

Senior Systems Engineer Ft. Meade, MD POSITION SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies see...

5h ago

Go to Apply

Connected Supply Chain, Planning - Kinaxis, Senior Associate

PwC • Baltimore, MD • 5h ago

Manufacturing & Warehouse

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.