Overview
Operations Site Manager
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
Essential Job Summary:
Job Highlights
The Operation Site Manager reports to the Director of Post Collection , manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes.
Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in hauling, routing, labor planning, productivity tracking, and disposal activities.
Supervise, train, and evaluate site personnel, including drivers, helpers, ops supervisors and dispatchers.
Develop and implement operational procedures to maximize efficiency and minimize costs.
Responsible for the safety and DOT compliance of personnel reporting to that location. This includes compliance with OSHA and DOT.
Manages along with Safety department incident review calls/meetings to determine root causes and corrective actions are completed for all injuries and incidents (motor vehicle, property damage and environmental spills).
Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable
Communicates with Customer Service and Sales as needed.
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
Responsible for conducting monthly safety meetings/ training sessions. Participates in monthly safety meetings.
Promote a "safety before schedule" mindset throughout operation.
Performs site inspections and addresses facility issues timely.
Ensures quarterly random drug screens are performed.
Performs fleet inspections (Fleet Walk)
Responsible for Route Optimization
Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource.
(duplicitous) Prepare regular reports on site performance, safety, incidents, and compliance status.
Requirements and Qualifications:
Minimum of 5 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees
Associate's degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 2 years of relevant work experience
3 + years of supervisory experience
Effectively handle employee grievances and conduct investigations
Prior experience in environmental services a plus
Experience with fleet management and heavy equipment operations.
Experience overseeing business plans, developing and tracking budgets
Demonstrated ability to use a data-driven approach to decision making
Leadership capabilities working across a matrix organization
Experience implementing safety (OSHA) programs and equipment specifications
Proven ability to work efficiently with minimal direct supervision
Demonstrated ability to motivate others to achieve results
Proven experience meeting business commitments, driving change and implementing process improvements
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail
Time management skills with a proven ability to meet deadlines
Analytical and critical thinking skills
Proficient with Microsoft Office suite or related software
Must be able to work outdoors in all kinds of weather.
Proven experience in managing labor relations in a unionized environment
Excellent computer skills with the ability to handle multiple programs and systems.
Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices
Must have desire and ability to learn the company's software applications (samsara, tower, routeware, Power BI, SharePoint, etc.)
Willingness to work flexible hours, including weekends and occasional holidays
Additional Information
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary Range Minimum
USD $130,000.00/Yr.
Salary Range Maximum
USD $165,000.00/Yr.
ID 2025-3692
Job Locations US-NY-Goshen
Category Management
Position Type Regular Full-Time
