Medical Scheduler

Robert Half • Westport, CT • 17h ago

Description We are looking for a dedicated Medical Scheduler to join our team in Westport, Connecticut. This Contract-to-permanent position offers an excellent opportunity to contribute to the efficient coordination of home care services for clients in assisted living environments. The ideal candidate will play a crucial role in ensuring caregivers are scheduled promptly and effectively while maintaining high standards of client care.

Responsibilities:

Coordinate the scheduling of caregivers to provide home care services to clients, ensuring timely placements.

Manage appointment bookings and resolve last-minute scheduling conflicts with a proactive and solution-oriented approach.

Maintain accurate records of caregiver assignments and availability to optimize scheduling efficiency.

Handle inbound calls professionally, providing excellent customer service to clients and caregivers.

Assist in payroll-related tasks as needed, ensuring accuracy and compliance.

Serve as the primary point of contact for scheduling adjustments, including scenarios requiring replacements.

Participate in on-call scheduling rotation approximately once every eight weeks to address urgent needs.

Support the growth of the client base by adapting scheduling processes to accommodate increasing demand.

Collaborate with team members to ensure seamless communication and operations.

Train new staff in scheduling procedures and system usage, fostering a knowledgeable and capable team. Requirements - Proven experience in scheduling, coordination, or similar roles, preferably in a healthcare or assisted living setting.

Strong customer service skills, with the ability to handle inbound calls and address client inquiries effectively.

Familiarity with appointment scheduling systems and processes; training can be provided.

Exceptional organizational skills and attention to detail to manage multiple caregivers and clients efficiently.

Ability to adapt to fast-paced environments and handle last-minute scheduling changes.

Flexibility to participate in on-call rotations and address urgent scheduling needs.

Excellent communication skills, both verbal and written, to liaise with clients and caregivers.

Background in healthcare or home care scheduling is highly desirable but not mandatory. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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