Operations Manager, Industry Relations

Realtor.com • Austin, TX • 5h ago

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

We are seeking a dedicated Operations Manager to join our Industry Relations Team. The ideal candidate will possess strong proficiency in Google Suite products, particularly Sheets, Docs, and Slides, along with excellent organizational and communication skills. They will report to the Senior Operations Manager of Industry Relations working closely with the Industry Relations Field Team, Marking, and Engineering. This position requires strong analytical skills, project management experience, and a deep understanding of real estate operations. The Operations Manager will also act as the internal contact for any issues with MLS data and work closely with cross-functional teams to ensure all deadlines are met. This individual will be responsible for executing migration roadmaps for MLS clients and track team data wins.

What you'll do:

Support the Industry Relations team in managing day-to-day operational activities and strategic initiatives.

Lead and participate in special MLS projects and initiatives aimed at improving data accuracy, efficiency, and user experience.

Drive the MLS migration roadmap, particularly focusing on WebAPI transitions and integration projects.

Track and monitor team data wins to enhance listing continuity and quality on the company's real estate platform.

Collaborate with cross-functional teams including Engineering, Marketing, and Legal departments to deliver seamless MLS data integration and compliance with industry standards.

Identify opportunities for process improvements and efficiency gains within the MLS operations and data management processes.

How we work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

What you bring:

5+ years of proven experience in operations management or administrative support role, preferably within a corporate or industry relations environment.

Bachelor's degree or equivalent experience.

Strong proficiency in Google Suite products (Sheets, Docs, Slides) and other office software tools.

Excellent organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.

Proactive problem-solving abilities and a collaborative approach to teamwork.

Ability to work independently and take initiative in a fast-paced and dynamic environment.

How we Reward you:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

Inclusive and Competitive medical, Rx, dental, and vision coverage

Family forming benefits

13 Paid Holidays

Flexible Time Off

8 hours of paid Volunteer Time off

Immediate eligibility into Company 401(k) plan with 3.5% company match

Tuition Reimbursement program for degreed and non-degreed programs

1:1 personalized Financial Planning Sessions

Student Debt Retirement Savings Match program

Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

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