Warehouse and Mailroom Specialist

Ricoh Americas Corporation • Portland, OR • 13h ago

Field Representative II, Cross Functional

This position offers a $750 sign-on bonus for new Ricoh team members!

Position Profile

The Field Representative II supports the daily operations of one or more Managed Services (MS) locations, including but not limited to:

Mail center operations

Maintaining billing logs and reports

This role also supports regional MS services during implementation, covers absences and vacations across Ricoh locations, and assists with new account startups. The position reports directly to the Site Operations Manager or IAM, depending on the local personnel structure.

Job Duties and Responsibilities

Package Handling & Tracking

Receive packages from couriers such as UPS, DHL, FedEx, USPS, and Amazon

Scan packages into the tracking system and apply new labels for internal delivery

Receive and process freight and pallets

Mail & Courier Services

Prepare outbound packages for shipment

Travel 8-10 miles using a company vehicle to deliver mail and packages across campus and nearby locations

Warehouse & Inventory Support

Assist with Inventory furnitures/fixtures and prepares for storage in the warehouse

Equipment Operation

Train and certify on powered equipment including:

Reach forklift

Propane sit-down forklift

Walkie electric pallet jack

Administrative & Customer Service

Maintain accurate records of incoming/outgoing shipments

Respond to internal inquiries regarding package status and mailroom services

Support administrative tasks such as filing and data entry.

Qualifications:

Education & Experience:

High school diploma required

6-12 months of related work experience preferred

Certifications & Requirements:

Valid, violation-free driver's license

Reliable transportation and minimum auto insurance coverage per Ricoh policy

Knowledge, Skills, and Abilities

Prior mailroom or warehouse experience preferred

Ability to use and troubleshoot mailroom equipment

Strong organizational skills

Effective communication and customer service skills

Working Conditions, Mental and Physical Demands

Office environment with standard lighting, ventilation, and noise levels

Diverse work assignments requiring interpretation and application of complex information

Physical activity may include:

Standing, walking, bending, reaching, stretching, and climbing

Lifting or moving items up to 50 lbs.

Pushing or pulling equipment up to 400 lbs.

Walking between buildings

Moderate dexterity required for tools and equipment

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.

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