TPA Strategic Account Executive - Hybrid in North Carolina and South Carolina

UnitedHealth Group • Durham, CT • 2d ago

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

If you are located in North Carolina or South Carolina, you will have the flexibility to work from home and in the office in this hybrid role* as you take on some tough challenges.

Primary Responsibilities:

Create a strategic retention and growth plan with the goal of serving and renewing accounts

Seek out opportunities to recommend or modify new products and services to increase lines of business, including UHC specialty, OptumRx pharmacy, and UHC stop loss

Perform utilization reviews on a quarterly or annual basis to determine trends and offer solutions based on needs identified

Cultivate and maintain relationships with brokers and customers through proactive outreach, thorough communication, and diligent follow-up

Provide sales support by preparing for and participating in finalist meetings with existing customers and new business opportunities

Facilitate and coordinate communication amongst various internal teams, such as CARE management, pharmacy, reporting, and compliance

Oversee the implementation process for new customers by managing calls and deliverables

Provide timely and important updates to Health Plan Leadership as it relates to the assigned book of business

Communicate and manage escalated issues and see them through to resolution, as appropriate

Ensure that customer information stored in internal systems and databases is accurate and updated on a timely basis, when applicable

Participate in or represent account management in special projects

Maintain a high level of healthcare industry knowledge, as well as each customer's industry

Perform other duties, as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

State health insurance license upon hire, and life insurance licenses within one month from position start date

5+ years of healthcare sales and/or account management experience, with hospital or Public Sector preferred

Proven solid understanding of finance methodologies and strategies (TPA, ASO)

Ability to professionally interact with customers, brokers, and internal UMR team members with little or no assistance, including C-Suite relationships

Demonstrated superior interpersonal, communication, and presentation skills

Demonstrated capacity to handle complex situations, deliver renewals, and increase lines of business on existing clients

Ability to display effective time management skills and the ability to manage multiple priorities at once

Ability to be proactive, self-motivated, detail-oriented, creative, and work with minimal supervision

Proven solid working ability to use Microsoft Word, Excel, and PowerPoint

Willingness to travel up to 25%

Driver's License and access to reliable transportation

The salary range for this role is $60,000 to $130,000 annually based on full-time employment. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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