Junior Account Manager

Infopro Digital • United States, United States • 4w ago

Infopro Digital Group is recruiting for a Junior Account Management position on a permanent basis to join its Americas automotive division.

This is an exciting opportunity to join Infopro Digital Automotive, part of Infopro Digital, a global organization. With 4000 employees based in 18 Countries and a turnover of 550 million, we are looking to develop our automotive and lubricant data business in North America.

Job Summary:

The Junior Account Manager will support the management of existing client accounts across the USA, Canada, Mexico, and South America. This role focuses on maintaining strong client relationships, ensuring client satisfaction, and driving the adoption of our automotive data solutions, including lubrication, wheel & tire, and technical repair data. The ideal candidate is proactive, detail-oriented, and eager to grow in a dynamic, global organization.

Key Responsibilities:

Build and maintain strong relationships with existing clients to ensure satisfaction and retention.

Collaborate with clients to understand their needs and promote the use of automotive data solutions (lubrication, wheel & tire, and technical repair data).

Coordinate with internal teams to address client inquiries and ensure timely delivery of data solutions.

Track and report on account performance metrics to support regional sales goals.

Stay informed on automotive industry trends to provide clients with relevant insights.

Work with Customer Success to provide training and support for customers on systems and software

Requirements

1-2 years of experience in account management, customer success, or a related role.

Strong communication and interpersonal skills to build client relationships.

Basic understanding of the automotive industry or data solutions is a plus.

Ability to work independently and manage multiple accounts across a large region.

Proficiency in CRM tools and Microsoft Office Suite.

Willingness to travel occasionally within the USA, Canada, Mexico, and South America.

Fluency in English required; Spanish or Portuguese proficiency is a plus.

Benefits

· Generous base salary, and commission structure

· Flexible and hybrid working based on employee needs.

· 20 Vacation Days (rising to 25 days)

· 5 Sick Days

· Life Insurance

· Medical, Dental & Vision Insurance

· 401k Plan Plus Match

· Flexible Spending Account (FSA)

· Short-term and Long-term Disability

· Commuter Benefits

· Discounted Gym Membership

· Employee Discount Schemes

· Employee Assistance Program

· Additional Life Insurance

· Employee Referral Scheme

Who are we?

Infopro Digital is a B2B group specializing in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

Great Place To Work Certification

Infopro Digital US is proud to be Certified by Great Place To Work®. The prestigious award is based entirely on what current employees say about their experience working at Infopro Digital.

Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

"Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. "By successfully earning this recognition, it is evident that Infopro Digital stands out as one of the top companies to work for, providing a great workplace environment for its employees."

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form.

This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.

INDPREM

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