Summary The Management Analyst serves as a Business Intelligence (BI) and Data Mining Analyst that performs analysis to support data warehouse development, deploys Bl and reporting tools, and delivers self-service reporting and analytic solutions. Incumbent also prepares quantitative and qualitative analysis and research studies to include a wide array of benefits and health care-related issues. Responsibilities Major Duties include (but are not limited to): Recommends quality improvement in data collection and statistical information systems; Prepares and maintains documents and reports for business readiness; Prepares and presents briefings and information to management/supervisory officials; Provides data processing support for surveys, program evaluations, and special studies; Manages documents and historic records; Investigates and researches studies on a wide array of benefits and health care-related issues; Develops recommendations for corrective actions and methods to achieve efficient and effective operations; Defines oversight audit requirements; Prepare quantitative and qualitative analysis; Selects statistical techniques, reports format, validity of data, and accuracy of results; Interprets, analyzes, and evaluates operations data and results; Applies knowledge of statistical techniques to solve problems; Identifies scope of surveys, sample sizes, and appropriate sampling procedures; and Utilize various software packages, to include Microsoft Word, Access, Excel, PowerPoint, Minitab, SQL, or Visual Basic, to prepare special reports, forms, and correspondence. Promotion Potential: This GS-11 position is being announced at the full performance level. Work Schedule: M-F, 8 hour shift between 6AM-7PM (TBD by Supervisor) Position Location: Any Member Services onsite location or outside of original hiring duty station at VA-owned or leased space (location TBD upon selection). Remote: This position is not authorized for Remote work. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position is may be authorized for Virtual work. Definition of Virtual work - Employee works outside of original hiring duty station at VA-owned or leased space. Position Description/PD#: Management Analyst/PD00324A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/14/2025. Time-In-Grade Requirement (GS-11): Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For this GS-11 position, you must have served 52 weeks at or above the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that verifies your time-in-grade eligibility must be submitted with your application materials. If your most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide additional SF-50's that clearly demonstrate one-year time-in-grade has been met. Please Note: Time-In-Grade requirements also apply to former VA employees applying for reinstatement with CTAP eligibility. You may qualify based on your Specialized Experience and/or Education as described below. Specialized Experience (GS-11): You must have one year of Specialized Experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Examples of Specialized Experience include (but are not limited to): 1) Assembles and presents findings from assigned studies in graphic, chart, and/or narrative form 2) Supports various business lines by providing analytical and statistical information 3) Performs as a data analyst to develop data reporting tools 4) Provides self-service data reporting mechanisms 5) Develops computer programming applications to automate routine data queries and extractions 6) Designs and conducts ADHOC studies and analysis to provide data 7) Develops procedures for quality improvements with data collection and statistical information OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., (if related) OR Combination: Applicants may also combine Specialized Experience and Education to qualify at this level. You must have a combination of specialized experience and education beyond a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., (if related). You will be rated on the following Competencies for this position: Analytical Reasoning Communication Manages and Organizes Information Quality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religions, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6, or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
