Wyndham Hotels & Resorts is now seeking a Senior Manager, Sales Engagement and Hotel Sales Strategy to join our team at the Remote in the United States location in Remote, Remote.
Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you!
The Role
The Senior Manager, Sales Engagement & Hotel Sales Strategy is a strategic, field-facing leader responsible for developing and executing sales engagement strategies to support Wyndham's hotel brands. This role works directly with franchisees to identify sales gaps, strengthen lead response, and activate revenue-generating tools and programs. By leveraging performance data and market insights, the position delivers tailored action plans, coaching, and consulting to help hotels improve their sales readiness and win more business. The ideal candidate brings deep expertise in hotel sales, a strong understanding of multi-segment business, and the ability to build trust with both hotel leaders and internal stakeholders.
What you'll do
Sales Strategy Development & Execution
Build and execute sales strategies tailored to regional and segment-specific hotel needs.
Analyze performance metrics and market conditions to prioritize engagement.
Create strategic recommendations for improving sales process and driving system adoption.
Develop action plans for hotels to improve lead response and sales conversion.
Hotel Engagement & Support
Partner with hotel GMs, Directors of Sales, and ownership to evaluate sales health.
Conduct virtual and on-site consultations to improve selling practices.
Support program implementation such as WR Business, Cvent, and Everyone Sells.
Deliver custom engagement based on business mix and opportunity.
Internal Collaboration & Hotel Advocacy
Serve as the hotel advocate across Global Sales, Revenue Management, and Operations.
Share hotel feedback to inform enhancements to tools, training, and strategy.
Work with Franchise Development to communicate the sales value proposition to prospective owners.
Partner with internal teams to align resources, messaging, and support.
Performance Monitoring & Strategic Insights
Use data tools (e.g., Salesforce, RevIQ, NexGen) to evaluate sales performance.
Track hotel program adoption and engagement impact.
Deliver insights and reporting to drive performance improvement.
Identify trends and share best practices across the organization.
Supportive Leadership
Foster a positive and collaborative environment among hotel staff to encourage team engagement and productivity.
Champion a culture of continuous improvement, encouraging innovative ideas and solutions from team members.
Serve as a resource for sales staff, addressing questions and challenges related to sales operations and processes.
You'll be successful if you have
Relationship Building: Able to build trust and rapport with hotel leaders at all levels.
Sales Knowledge: Strong foundation in hotel sales processes and systems.
Education & Coaching: Comfortable delivering education and guiding teams through new tools.
Collaboration: Skilled at working cross-functionally and communicating across teams.
Adaptability: Thrives in a dynamic, changing environment with multiple stakeholders.
Problem Solving: Resourceful and proactive when faced with challenges or gaps in support.
Analytical Thinking: Uses performance data to guide conversations and decisions.
Ability to work well both independently and as part of a team to achieve goals and targets.
Proven ability to lead a team of developing associates to adhere to schedules and meet deadlines.
Ability to work simultaneously on several initiatives and priorities often under pressure.
Ability to build and deliver presentations or written communication in a concise and well-organized manner.
Ability to stay objective and fair when dealing with sensitive internal/external customer situations maintaining constructive working relations.
Self-starter, exhibiting initiative, confidence, professionalism and good judgment.
Works with a high level of accountability, results orientated and dependable.
Ability to make business decisions with integrity and honesty.
Adaptable and productive in a fast moving, dynamic environment.
Required Qualifications/Experience
Minimum of 10+ years relevant work experience.
Strong Salesforce.com, Microsoft Office, (Word, Excel, PPT and Team) Sharepoint and Zoom.
Experience with sales systems such as Cvent Group and Cvent Transient.
Company Overview
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time
Compensation & Benefits
For U.S. based positions only, the expected pay range for this position is $100,000-$125,000 annually.
Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.
In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 15% annual target, subject to the terms of the Plan.
Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:
Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 1.25 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2025, there is an additional 8 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits (https://careers.wyndhamhotels.com/content/Our-Benefits/?locale=en_US) Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.
We are accepting applications for this position through 09/01/2025.
