Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Responsible for developing robust workforce plans, models, and bid structures to ensure that various Tech Ops groups are provided with the headcount required to achieve business performance goals.
This role is a part of the Strategy, Process, and Analytics team within the Tech Ops. Division group
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Develops and maintains staffing models to analyze workforce requirements and provide accurate staffing forecasts
Identifies, analyzes, and recommends solutions to workforce planning issues and develop strategies to optimize staffing
Evaluates operational and financial implications of strategic changes including, but not limited to, flying schedule, labor contract provisions, regulatory provisions, and technology
Use technology and analytics to automate and improve reporting and other day-to-day processes
Completes ad-hoc projects and analyses as assigned
Oversee concurrent, diverse, and time-sensitive improvement projects from inception to completion in various areas, including, but not limited to, workforce sourcing, changing industry regulations, labor agreements, and transformation initiatives
Work collaboratively with cross-functional groups to create comprehensive strategies and solutions to routine processes and strategic projects such as long-range planning, budgeting, forecasting, and ad hoc analysis like retirements, hiring, and training.
Works closely with all levels of Operations and Finance personnel and leadership to provide support, evaluate changes, and achieve buy in to processes and practices
Able to leverage advanced analytics to deliver optimal staffing levels for the airline. 6,700 daily flights and a large workforce create a considerable opportunity to apply analytics to forecast, optimize, track, report, and manage business variables
Must be willing to travel when needed for business (up to 5%)
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor's degree in Aviation, Business, Economics, Mathematics, Statistics, Finance, Engineering or related technical field or equivalent experience/training
3 years of related experience
Preferred Qualifications- Education & Prior Job Experience
Experience with Excel, SQL, Simulation software, and Tableau/PowerBI
Working knowledge of probability, statistics and forecasting techniques
Basic airline operations or union agreement knowledge (crew, airports, or the like) and understanding of corporate planning process and decorum
Skills, Licenses & Certifications
Excellent quantitative and analytical skills with an aptitude for problem solving
Strong analytical background involving data input, manipulation and presentation
Self-motivated and logical with aggressive approach to identifying and solving problems
Strong written and verbal communication skills, with ability to effectively interact with employees at all levels of the organization
Ability to make independent judgments and decisions while taking ownership of job responsibilities
Strong presentation development and delivery skills
Strategic mindset with a demonstrated aptitude for understanding the business, working with data, and solving problems creatively
Self-motivated individual with a high personal standard of excellence who can work independently to drive for results
Ability to work effectively, meet deadlines, and shift priorities appropriately in a fast-paced, dynamic work environment with great attention to detail
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
