Customer Service Associate

Robert Half • San Marcos, CA • 1d ago

Description

A reputable retail-focused company in San Marcos, CA, is seeking an energetic and knowledgeable Customer Service Associate to provide exceptional support to clients. This role is ideal for someone who understands retail operations and the products sold and who thrives in a customer-centric environment.

Key Responsibilities:

Assist retail clients by providing detailed information about products and services.

Handle customer inquiries promptly and professionally, ensuring satisfaction.

Process transactions and manage retail-related administrative tasks efficiently.

Collaborate with the internal team to maintain updated product knowledge.

Proactively address customer concerns and find solutions to meet their needs.

Requirements

High school diploma or equivalent required; experiences in retail or customer service is a plus.

Strong communication and interpersonal skills with a customer-first mindset.

Basic proficiency in Microsoft Office Suite and point-of-sale systems.

Ability to work in a fast-paced environment while maintaining attention to detail.

Strong knowledge or willingness to learn about the company's products accurately.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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