Customer Service Representative

Aston Carter • Carlsbad, CA • 3d ago

Job Description

We are seeking a meticulous and organized Customer Service/ Data Entry Clerk to join our team. The ideal candidate will be responsible for entering data accurately and efficiently, managing email communication, and supporting customer service efforts. This role requires excellent organizational skills and the ability to handle complex product information and scheduling.

Responsibilities

Accurately enter alphanumeric data into relevant systems.

Manage a dedicated email inbox, responding to customer inquiries and scheduling requests.

Communicate effectively via email with a focus on clarity and professionalism.

Organize and categorize data related to high-end home products, including thousands of part numbers.

Handle interactions with challenging customers and manage difficult scheduling scenarios.

Utilize software tools such as Word Suite, Excel, and ERP systems.

Essential Skills

Proficiency in data entry and customer service.

Experience with Excel and administrative support.

Strong email communication skills.

Experience with ERP systems.

Additional Skills & Qualifications

Detail-oriented with strong attention to numbers and addresses.

Personable yet focused, able to work quietly and diligently.

Open to learning and able to recall information quickly.

Articulate and takes pride in work.

Stable work history with demonstrated tenure in previous positions.

Work Environment

This position is based onsite in Carlsbad, working within a team of seven. The work schedule is from 8am to 5pm. The team is composed of analytical individuals who are dedicated to their tasks. The work environment values attendance and reliability. Dress code and work attire are business casual.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Carlsbad,CA.

Application Deadline

This position is anticipated to close on Jul 11, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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