Customer Service Representative

TEKsystems • Machesney Park, IL • 4h ago

Description

A fast-paced position where you are supporting the sales team with entering orders and providing status updates through professional daily communication with external and internal customer in order to solve their challenges.

Responsibilities:

The employee will perform these functions while maintaining a high standard of quality and quantity. The duties will include but not be limited to the following:

? Timely response to all Email inquiries.

? Must continuously maintain the highest degree of customer service throughput, quality, waste reduction and people productivity.

? Assist customers with orders, expediting and questions

? Maintain current pricing information.

Hours:

Monday-Friday 8am-5pm

Skills & Qualifications

-HS Diploma/GED

-2+ years of customer service/order entry from C&IP industry

-Microsoft Office Suite, Excel Experience

-ERP/CRM system experience

Nice Haves:

-Salesforce.com

-Understanding of manufacturing concepts, technical documentation and engineering drawings.

Soft Skills:

Detail Oriented

Possess strong verbal and written and communication skills

Possess high creative reasoning and attention to detail abilities.

-Strong follow up skills

Self Driven

Team Player

Ability to be a self-starter and work independently without direct supervision

Possess strong problem solving and organizational skills

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Machesney Park,IL.

Application Deadline

This position is anticipated to close on Jul 16, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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