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Customer Service Administrator

TEKsystems • Mickleton, NJ • 8h ago

Customer Service Administrator - Direct Placement

Location: Mickleton, NJ

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Employment Type: Full-Time, Direct Placement

Position Summary

We are seeking a highly organized and customer-focused Customer Service Administrator to support our branch operations in Mickleton, NJ. This role is essential in ensuring smooth daily office functions and providing administrative support across rental, sales, and service activities. You will be the first point of contact for customers and play a key role in coordinating rental operations and supporting internal teams.

Key Responsibilities

Handle all incoming calls and direct them to the appropriate team members.

Manage the branch voicemail system and ensure timely updates.

Coordinate all aspects of rental equipment processes.

Process customer orders and quotes for parts, accessories, and rentals.

Maintain accurate records for rentals, service orders, and equipment maintenance.

Support billing, invoicing, and credit approval processes.

Order office and kitchen supplies with manager approval.

Assist with service-related documentation and customer inquiries.

Schedule equipment deliveries and pickups.

Provide administrative support to the Shop Team Leader and Sales Team.

Ensure compliance with RA and warranty procedures.

Perform general office duties and maintain a professional, collaborative work environment.

Qualifications

Strong administrative experience with excellent organizational skills.

Customer service-oriented with strong communication abilities.

Experience with ERP systems (Microsoft Dynamics preferred).

Proficient in Microsoft Office Suite.

Familiarity with sales support, billing, and invoicing processes

Pay and Benefits

The pay range for this position is $50000.00 - $60000.00/yr.

Full company benefits401K option

Workplace Type

This is a fully onsite position in Mickleton,NJ.

Application Deadline

This position is anticipated to close on Jul 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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