Northern Light A.R. Gould
Department: Medical Staff Administration
Position is located:Northern Light A.R. Gould Hospital
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule:
Summary:
Coordinates the activities of the Medical Staff Office of the hospital by providing support services to the medical staff that includes preparing and performing ancillary work required for medical staff committees including preparing the schedule of meetings, agenda, minutes, all follow-up correspondence. Ensures that credentials files of all practitioners have been fully processed and verified as required by law, accrediting body, medical staff bylaws and credentialing policy. Maintain current knowledge of Joint Commission standards and CMS regulations as they pertain to the medical staff and assist Mgr., Medical Staff Services and Senior Leadership as needed.
Responsibilities:
Coordinates all aspects of the credentialing process, including the following:
Appointments, reappointments, FPPE/OPPE, license verification, NPDB, required cardiac certifications, identification verification, etc.
Maintains computerized credentialing database information to ensure all credential files are up to date; o uniformly apply defined credentialing processes to all practitioners.
Identify administrative and professional issues with applications that require additional investigation and assessment, validates discrepancies and ensures follow up as appropriate.
Maintain timely communication with applicants on the status of the application files and any required documents or information needed to complete the credentialing process, for both appointment and reappointment.
Reviews and assesses practitioner sanctions, complaints and adverse data to ensure compliance with all regulatory requirements and alerts manager and applicable medical staff leadership immediately of findings.
Coordinates and maintains accurate records of Medical Staff activities by preparing agendas, minutes, and announcements for medical staff meetings assigned to this position by the manager and ensures the appropriate follow up is completed.
Coordinates submission to appropriate system department for all necessary malpractice paperwork for employed physicians.
In conjunction with manager, assures that Medical Staff functions comply with federal, state and Joint Commission standards, as well as maintains working knowledge/understanding of all regulatory requirements and participates in surveys as requested.
Coordinates overall process for plans of supervision as applicable and ensure timely updates are completed as required.
Obtains necessary signatures on credential forms and files as needed, while working with medical staff leadership.
Coordinates preparation of such reports as annual American Hospital Association report, annual Medicare admitting provider report, etc. as requested.
Contributes to the development of policies and procedures and maintains current knowledge of organization's policies and procedures.
Other duties as assigned.
Other Information:
Associate's degree preferred. In lieu of education, two years of experience is required per year of required education, exclusive of the minimum experience identified above.
Competencies and Skills
Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.
Applies Business Acumen:Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
Types at 60+ words per minute. (only to be used as a condition of employment)
Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects.
MS Teams
Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .
Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.
Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Education
Required High School Diploma/General Educational Development (GED)Associates Degree Preferred
Required Experience
2 year/years of Relevant Work Experience
Working Conditions
Potential exposure to diseases or infections.
Need to travel to perform responsible duties
Work with computers, typing, reading or writing.
Work beyond the regularly scheduled hours.
Lifting, moving and loading less than 20 pounds.
Prolonged periods of sitting.
Prolonged periods of standing.
Prolonged periods of walking.
ARG, Presque Isle, Aroostook County, Maine, TAMC, Northern Maine, Rural Health Care
Position Medical Staff SpecialistLocation Req ID null
