Associate Operations Coordinator

Aston Carter • Eden Prairie, MN • 1w ago

Seeking an Associate Operations Coordinator in the Eden Prairie Area!!

Job Description

As an Associate Operations Coordinator, you will focus on executing tasks with quality and efficiency according to office and company policies and standard operating procedures (SOPs). Your role will involve providing shipment information, creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing. You will monitor task boards and assigned email accounts to respond to customer and carrier requests and document events, utilizing knowledge gained through SOPs and experience.

Responsibilities

Execute tasks with quality and efficiency according to office and company policies and SOPs.

Provide shipment information and create orders.

Activate shipments and build loads.

Assign loads and schedule appointments.

Track and trace shipments, enter events, and invoice.

Monitor task boards and assigned email accounts to respond to customer and carrier requests.

Document events utilizing knowledge gained through SOPs and experience.

Follow defined escalation procedures and training when required.

Validate and ensure the accuracy of load data in systems according to customer standards.

Follow through on customer or carrier requests to ensure satisfaction.

Escalate questions or requests when necessary.

Perform other duties or responsibilities as assigned according to team and/or country-specific requirements.

Essential Skills

Ability to use a computer efficiently.

1 year of office, restaurant, or operations experience.

Additional Skills & Qualifications

Open to any background except fast food or production.

Work Environment

The position requires one week of in-office training and monthly office visits. The regular shift is from 4 PM to 12 AM, with weekend shifts available from 8 AM to 4 PM or 12 PM to 7 PM. Employees will have two days off per week, although these days will be workdays.

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 12, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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