Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Director, P&C Product Management for our Personal Lines Auto Countrywide (National) area. In this role you will lead a team that supports the Countrywide auto P&L and the design, development, implementation, and maintenance of P&C Auto insurance products.
The Director, P&C Product Management is accountable for the achievement of property and casualty (P&C) insurance profit and growth targets on a national product basis. Develops strategic vision and tactical plan that will profitably expand USAA product line market share. Focuses on national product competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make national impacts across P&C, which drive best practices and innovation across organization. Responsible for developing and implementing national P&C product line strategies(s).
This position can work remotely in the continental U.S. with occasional business travel.
What you'll do:
Effectively communicates complex ideas and strategies to key business team members to drive forward strategic goals for national product.
Responsible for working with complex large data sets and developing analytical insights for implementation.
Develop credibility with and influences cross-functional business partners, project teams and senior leadership.
Drives alignment between key business partners (distribution, Agency, underwriting, marketing, pricing, and the Enterprise) to achieve strategic goals at a local market or nationally.
Partners with Government & Industry Relations, Attorney, and Compliance Advisor to maintain relationship with local regulatory agencies and industry organizations.
Leads regular business reviews to align knowledge of state or national performance.
Represents Product Line Leader on a national basis as subject matter expert in strategy, product enhancements, underwriting, pricing, marketing, and other initiatives.
Builds, develops, and leads a team of individual contributors through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of relevant Product or Program Management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of Product or Program Management experience.
4 years of P&C experience.
3 years of direct team lead or management experience.
Demonstrated comprehensive knowledge of insurance products and features, competition, and competitive market conditions.
Advanced negotiation skills to resolve differences while maintaining positive working relationships.
Advanced experience in creating product briefings and presenting to executive leadership.
Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
Advanced strategic planning and execution experience.
Experience interacting with external regulators.
Expert knowledge of applicable product related regulations, and risk and compliance requirements.
What sets you apart:
8+ years of insurance industry experience
4+ years of Personal Lines P&C Product Management experience (ideally in auto)
Experience with P&C Pricing and Modernization business strategies (ideally in auto)
Demonstrated experience analyzing trends, and making data focused recommendations to leadership
Strong experience leading and developing teams
Demonstrated experience influencing business strategies
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $143,320 - $273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not @type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\assets/Media/enterprise\hr\cpra\notice\at\collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
